Sr. HR Coordinator (Benefits)

Role Summary

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. HR Coordinator (Benefits)

• To manage and ensure day-to-day operational standards are met in an assigned area of Human Resources sub-function such as Benefits

Responsibilities

• Provides functional support in the assigned sub-function, including but not limited to:
• Benefits
• Provides timely computation of Associate benefits (health and welfare plans, government benefits, company benefits) for payout
• Resolve Associates concerns on benefits items in a timely manner through thorough research and investigation
• Coordinates with external parties such as HMO company and government agencies for efficient benefits delivery such as enrollment, changes to membership and cancellation due to termination
• Special Projects
• Provides logistics/ administrative assistance in department organization wide programs and events
• Personal Development
• Discuss personal development plan with the line manager and provide progress updates periodically for each performance cycle
• May be assigned / rotated across other related sub-functions including but not limited to sub-functions within Human Resources
• Other job-related duties that may be assigned from time to time

Requirements

• Educational Background: - Benefits: Bachelor's Degree / 4-year course in Psychology, Business Administration, or other related courses as a preference
• Professional Experience: - Benefits: 1.5 years work experience in respective discipline
• Skills Required: - Benefits: Knowledge in Philippines Government Benefits Laws and Regularizations
• Good oral and written communication skills for business correspondences
• Analytical skills
• Customer focus
• Amenable to working in a hybrid setup on a dayshift schedule

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About the Company

As the oldest and largest Line of Business at Capital One, US Card is the engine that powers our enterprise. Within US Card, the Customer Services & Strategy teams don't just maintain the status quo-we are actively rewriting the playbook for how a modern bank operates. We build technology-led, data-driven products acrossFraud, Recoveries, Collections, and Digital Servicingto deliver personalized, empathetic customer experiences at a massive scale.

Join the engine room of Capital One's customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible.

We currently have multiple high-impact roles and are seeking high-caliber Senior Associate Product Managersto join our team. By applying to this role, you will be considered for critical initiatives across our core ecosystems. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions.

As a Senior Associate PdM, you will own the translation of grand business vision into flawless technical execution. Depending on the role, your day-to-day will include:

About the Roles

Here are just a couple of examples of our open Product Management roles: