Sr. Community Success Manager

Role Summary

BGV is an NGO, dedicated to providing Black/Brown woman-identifying founders with access to community, capital, and capacity building in order to meet business milestones that lead to economic advancement through entrepreneurship.

Responsibilities

• Initiate and set goals for the BGV community success segment according to the strategic objectives.
• Plan community engagements and experiences from start to completion involving deadlines, milestones and processes.
• Leads and supervises the BGV community success managers to provide feedback and resolve complex problems.
• Develop community engagement strategy and work alongside C-suite staff to drive organization impact and revenue goals.
• Enhance efficiency and productivity of procedures and people within the BGV community success team.
• Ensure BGV community and partnership operations and activities adhere to legal guidelines and internal policies.
• Drive the strategic direction, management, and execution of all BGV Universe efforts.
• Shape community experiences to meet the needs of BGV's Universe and that are in alignment with BGV’s mission.
• Represent the organization in meetings with donors, advocates, the media, and/or community members.
• Establish community and partnership goals, define key performance metrics, and track performance.
• Responsible for reputation management and stewardship of specific allocated partnerships.
• Oversees overall brand awareness and affinity.
• Contributes to strategic planning, direction, and goal setting for the team in collaboration with senior management to drive BGV’s vision, organization impact and revenue goals.
• Establishes departmental policies, practices, and procedures that have a significant impact on BGV communities.
• Other duties as assigned.
• Other duties as assigned.

Requirements

Have some creative or artistic background

Creativity gives you internal permission to execute

Bachelor’s degree in business administration, communications or related field

5+ years experience in leadership positions

• Leadership skills, with steadfast resolve and personal integrity
• Understanding of business planning

Ability to look at bigger picture

A solid grasp of data analysis and performance metrics

• Be able to diagnose problems quickly and have foresight into potential issues

Black Girl Ventures Foundation is an Equal Opportunity Employer