Job Overview
Job description
- Salary:
- USD 22 per hour
- Location:
- United States
- Work arrangement:
- On-site
Role Summary
The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will assist in the day-to-day operation of Workiva ’s systems and constantly look for ways to better meet internal customer needs.
When can you expect to hear back?
We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!
- Postings close: September 27, 2026
- Engineering postings close: October 2, 2026
- Interviews: Early to mid October
- Offers: Mid to late October
Responsibilities
- Monitor, maintain, and enhance systems to ensure optimal performance
- Review system performance consistently, including alerts and notices, and take appropriate action quickly to prevent downtime
- Install, configure, upgrade, and maintain end-user computing and telecommunication systems
Assist the Operations team through various activities, such as facilitating change management meetings, assembling knowledge documents, and helping with operations projects
Requirements
Actively pursuing a degree in Computer Science, Management Information Systems, Network Administration, Accounting, or a related field of study
Preferred Qualifications
- Excellent verbal, written, and interpersonal communication skills
- Self-motivated with strong propensity for action, results, and continuous improvement
- The ability to work successfully in a high-energy, fast-paced, rapidly changing environment
Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
- Ability to quickly triage problems, identify root causes, and drive issue resolution
- Experience with AWS, networks, or servers
- Travel Requirements & Working Conditions
- Minimal travel
- Reliable internet access for any period of time working remotely and not in a Workiva office
Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.
Additional Information
2027 Start Dates
Our positions have opportunities that start in the Spring. Please see our start dates below and let us know your availability in your application.
- Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)
- How You’ll Be Rewarded
- ✅ Salary range in the US: $22.00 - $22.00
- ✅ 401(k) participation and match
- ✅ Paid sick leave
- ✅ A unique opportunity to further your learning experience through additional internship seasons
- Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva , you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.
Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email .
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
- Role:
- Spring 2027 Intern - Technology Services Operations
- Job Type:
- Intern
Company profile
Workiva
workiva.comWorkiva provides a platform that unifies finance, audit, risk and sustainability teams with governed data, grounded AI and the assurance stakeholders demand. AI is built into the environment where trusted data, permissions, workflows and collaboration live, so work in the Workiva platform stays traceable, governed, defensible and integrated. Customers can run purpose-built agents on common workflows, tailor agents to their own processes, or build new ones by describing what they need, and can draft disclosures grounded in their own filings and benchmark them against peers. Workiva is trusted by 6,700+ global companies.