Solutions Engineer II

Role Summary

Are you passionate about cutting edge technology and ensuring customer success?

Would making an impact on the digital experiences of millions of users excite you?

Join our Pre-Sales team

We work with world-leading companies in every major industry to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers to align solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform.

Shape our customers' digital strategies

As a Pre-Sales Solutions Engineer, you will sit at the heart of the sales process. You will be the technical evangelist supporting customers with the adoption of our products and services. You'll play a pivotal role in showing customers the value of our solutions and closing the sale.

• As a Solutions Engineer, you will be responsible for:
• Working with Sales to develop evangelizing Akamai's technology through presentations, analysis reports, and proof of concepts
• Understanding customers' business goals & requirements, translate them to technical problems, and map them to Akamai solutions
• Overseeing project's delivery with Service Delivery teams, & ensuring the project is aligned with the customer's requirements
• Building trusted relationships with customers' decision-makers to articulate Akamai's value proposition and build future revenue opportunities

Supporting Sales, Marketing & other internal departments to ensure customers get appropriate updates, upgrades, and event-oriented solutions.

• Working closely with Product teams to develop product direction and strategy by providing input from the field
• Mentoring and leading staff within Solutions Engineering, Sales, and the larger Service & Support organization
• Do what you love

Requirements

To be successful in this role you will

• Have a Bachelors degree in Computer Science, Management Information System or related technical field
• Have knowledge or understanding in two or more topics across: CDN, Security, Cloud Computing or ZTNA
• Have minimum 5 years of experience in a customer facing environment such as technical sales or consulting.
• Demonstrate good written/verbal presentation skills and have the ability to collaborate with external and internal stakeholders
• Demonstrate good business judgment, and passion to build exceptional client relationships
• Display problem-solving skills, a desire for results, and an appetite to learn new technologies

Have experience HTTP, DNS, JavaScript, RESTful APIs, microservices, cloud, or Node.js, Python, Go or equivalent.

About the Company

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!