Solutions Engineer

Role Summary

This is a remote position.

Design and deliver client-facing integrations, automation workflows, and technical solutions from discovery through go-live.

• Organization: Confidential client in HR industry, subject to client confidentiality requirements
• Location: Remote - open to candidates in Egypt, Jordan, Lebanon, Palestine
• Role Type: Full-time | Consultant/contractor | Fixed-term project (12-18 months)
• Reports to: To be confirmed

Our client is looking for a Middle+ Solutions Engineer to translate client requirements into robust integration solutions. In this role, you will combine hands-on API and workflow delivery with pre-sales support, troubleshooting, and close collaboration across Product and Engineering.

About the organization

Our client is a UAE-based HRTech scale-up transforming workplace operations across HR, Payroll, Finance, and Insurance in the MENA region. It helps employers and employees manage the full workplace lifecycle through a unified platform.

Responsibilities

• Gather client requirements and translate them into clear technical scopes for system integrations.
• Design, build, and maintain data transformation workflows and API integrations.
• Provide pre-sales technical support through product demonstrations, prototypes, and proof-of-concepts.
• Troubleshoot and resolve integration and data issues to support successful go-live execution.
• Collaborate with Product and Engineering teams to address technical dependencies and communicate client feedback.

Requirements

• At least 3 years of professional experience in a customer-facing technical role, such as Solutions Engineer, Technical Consultant, or Integration Specialist.
• Hands-on experience working with REST APIs.
• Practical experience with workflow automation tools such as n8n, Zapier, or an equivalent platform.
• Familiarity with AI-driven tools, automation workflows, and solution design.
• A solid foundation in system integrations, data structures, and data modeling.
• Helpful, but not essential
• Arabic language proficiency.

How the engagement works

• Contracting party: You will contract directly with Apricot, which will manage contracting, invoicing/payroll, payments, and administrative support. Day to day, you will work closely with the client team and follow the agreed scope, deliverables, and security requirements.
• You are expected to provide your own laptop and basic equipment, maintain reliable connectivity and a secure working environment, and follow required security controls, including two-factor authentication.
• Planned check-ins are at month 1 and month 3 to see how the engagement is working and help address issues.

About Apricot

Apricot is a nonprofit sourcing firm connecting displaced and underserved professionals from Palestine and the wider MENA region with global employment opportunities. We combine a clear social-impact mission with fast, high-quality recruitment delivery for international clients.