Solution and Implementation Engineer

Role Summary

**This role is for one of Remotebridge 's clients. Please read the complete JD and only submit an application if you meet 99% of the requirements.

This is a hybrid role— half pre-sales Solutions Engineer, half post-sales Implementation Specialist. You’ll work hand-in-hand with Account Executives to provide the technical depth needed to win $50k+ deals, while also leading implementation for larger customers to ensure their long-term success.

You will also own and manage Docket (our customer implementation + technical documentation system), ensuring consistent delivery across customer engagements.

Responsibilities

Partner with Account Executives during mid-market and enterprise sales cycles to:

• Answer complex RevOps, Salesforce (SFDC), and API/Webhook questions.
• Run tailored demos and proofs-of-concept.
• Act as the technical voice of trust in the deal cycle.
• Lead implementation for larger customer accounts, ensuring smooth onboarding and long-term adoption.
• Own and maintain Docket , keeping implementation and integration playbooks updated and scalable.
• Serve as the bridge between Sales, Customer Success, and Product for technical solutioning.
• Provide feedback to product and engineering teams on customer needs and integration challenges.
• Help identify repeatable patterns to scale solution delivery across the GTM team.

Requirements

• 6+ years experience in a GTM technical role (Solutions Engineering, Sales Engineering, RevOps, Implementation, or similar).
• Salesforce Certified (Administrator or higher) with strong SFDC managed package knowledge.
• Hands-on experience with APIs, integrations, and Webhooks .
• Ability to translate complex technical solutions into simple, customer-friendly narratives.
• Track record of supporting revenue teams in closing mid-market deals ($50k+) .
• Experience working cross-functionally with both sales and technical teams.
• Strong communication and presentation skills in English.

Preferred Experience

• Prior experience at a SaaS company in a customer-facing technical role .
• Familiarity with RevOps tooling and GTM tech stacks
• Based in Pakistan or North Macedonia

Benefits

• Competitive salary up to $50,000/year (global compensation benchmarked).
• High-impact role where you directly influence revenue outcomes.
• Opportunity to shape how technical selling and implementation are done at our company.
• Remote-first culture with flexible working hours.