Social Manager

Social Manager at Veolia Environnement SA in Cartago, Valle del Cauca, Colombia.

Role Summary

MAIN FUNCTIONS

• Notify users scheduled for meter change
• Carry out persuasion and guidance on leak repair processes in meters or connections
• Carry out informative activities through communication pieces (flyers, posters, notifications) to improve the recall of commercial procedures
• Timely address collective conflicts and emergencies arising from commercial and operational actions
• Compile and maintain updated information on events, social aspects, water resources and infrastructure by location
• Prepare management reports according to business guidelines
• Carry out administrative planning and annual monitoring activities
• Call and develop Contract activities
• Accompany massive meter change programs, collection management, fraud and incorporation of new users
• Support activities in high public risk areas
• Prepare minutes of commitment resulting from community meetings
• Other functions assigned according to the development of the Special Management Contract

Requirements

Education

Social Worker

• Minimum 1 year in humanities and social areas
• Proven experience working with communities
• Extensive domain of nomenclature and local addresses
• Experience in community communication on mass public services issues
• Community management and design of intervention strategies
• Experience in raising awareness about natural resources
• Own motorcycle with up-to-date licenses and documents
• Own vehicle (additional payment for bearing will be recognized)
• Availability for field work

As an inclusive company, Veolia is committed to diversity and considers all applications without discrimination.

• Base salary: $1,750,905
• Transportation assistance: According to law
• Mobility assistance: $350,000
• Additional payment for bearing: (own vehicle)
• Benefits: All legal

Benefits

• Veolia, a global leader in environmental management and essential services, is looking for a Social Manager passionate about generating positive impact in our communities and strengthening our institutional relationships.
• A professional is required to accompany all areas in working with communities, carrying out the socialization of projects defined for the fulfillment of the management contract.
• Important note: This is a 100% field operational position.
• Monday to Friday: 7:00 a.m. - 4:00 p.m.
• Saturdays: 7:00 a.m. - 11:00 a.m.

About the Company

As a benchmark in ecological transformation, Veolia offers solutions for the efficient management of water, waste and energy activities, promoting the sustainable development of cities, industries and agriculture.

We work mainly in very broad areas: water, offering solutions in both urban and industrial management; waste by transforming it into new sources, and improving energy efficiency and reducing consumption and emissions in buildings, industries and cities.