SME Project Intern (TikTok Shop FMCG) - 2026 Start (BS/MS)

SME Project Intern (TikTok Shop FMCG) - 2026 Start (BS/MS) at TikTok in London, United Kingdom.

Responsibilities

The FMCG (Fast-Moving Consumer Goods) team focuses on identifying, incubating, and scaling FMCG brands on TikTok Shop. We collaborate cross-functionally to deliver tailored solutions and hands-on support, ensuring the vitality and growth of TikTok Shop as a leading e-commerce marketplace.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Business Development: Identify high-quality opportunities in brands that will add value and drive growth on the platform; Focus on incubating and nurturing merchants to optimise their performance, while working towards team objectives and targets
• Account Management: Manage merchants and support their growth by collaborating with relevant teams to troubleshoot issues, optimise their visibility, and maximize their success on the platform
• Data Analysis: Deep dive into data to uncover insights, identify opportunities, and develop actionable modification plans
• Campaign: Manage the delivery of creative assets, traffic and all relevant campaign documentation in preparation for a campaign launch; Monitor campaign delivery and make adjustments/recommendations

Requirements

• Experience of relatable in-category management, at an e-commerce company, a large retailer, marketing, advertising or other company with specialism in category
• Strong analytics, organisational and communication skills
• A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
• A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change and ability to work independently and collaboratively with diverse groups.
• Able to commit to working for 12 weeks for the rest of year.

Preferred Qualifications

• Proven client-facing experience
• Familiarity with e-commerce markets
• Demonstrated experience in leading operational initiatives and delivering measurable results

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.