Site Reliability Engineer - Infrastructure

Site Reliability Engineer - Infrastructure at TikTok in Sydney, Australia.

Responsibilities

The team is responsible for infrastructure systems, including Storage/Computing/DB. We aim to be the leading SRE team across the industry. In the SRE team, you will have the opportunity to manage the complex challenges of scale, while using expertise in coding, algorithms, complexity analysis, and large-scale system design. We embrace a culture of diversity, intellectual curiosity, openness, and problem-solving. We also encourage ownership, self-governance and independence to work on various projects, and an environment that provides the support and mentorship needed to learn and grow as an engineer.

• Reliability: Ensuring the reliability and efficiency of our core infrastructure, focusing on system capacity and stability; setting up reliability standards and recovery SOP.
• Troubleshooting and locating technical issues, bottleneck analysis, managing system high availability architecture transformation and upgrading.
• Efficiency: Building automated operation solutions for large-scale systems; partnering with system development teams for system iteration.
• Efficiency: Designing and implementing software platforms and monitoring frameworks for efficient, automated, and intelligent service-oriented architecture (SOA) governance.
• Cost: There are millions of CPUs. We should build delivery standards, and monitor and budget systems to optimize the cost of the company.
• Compliance: Designing and setting up new IDC; designing and implementing a data protection plan to meet the standard requirement.

Requirements

Minimum Qualification(s)

• Solid basic knowledge of computer software
• Understanding of Linux operating system, storage, network IO and related principles
• Familiarity with one or more programming languages, such as Python, Go, and Java
• Knowledge of design patterns and coding principles

Preferred Qualification(s)

• Bachelor's / Master's Degree in Computer Science or related major
• At least 3 years of relevant experience
• Experience with storage systems and technologies such as KV, Table, Graph, Redis, MySQL, MongoDB, MQ, and Kafka
• Experience with computing & big data systems and technologies such as Kubernetes, Docker/Containers, AIops, Spark, Flink, Function as a service, RPC Framework, and Service Mesh

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.