Shipping and Receiving Associate

Role Summary

Join our team as a Shipping and Receiving Associate!

The Shipping & Receiving Associate is responsible for the accurate receipt, handling, storage, packaging, and shipment of materials, parts, and finished goods. This role supports efficient manufacturing and fulfillment operations by ensuring inventory accuracy, timely movement of products, and compliance with company safety and quality standards

Shift: Monday- Friday 9am to 5pm

Responsibilities

• Prepare and process all domestic and international shipments using UPS, FedEx, LTL and other carriers and couriers.
• Determine appropriate carrier and method of shipment required to meet internal and external customer demands.
• Maintain internal databases including intranet and ERP system to ensure accurate shipping history.
• Work with internal customers to resolve customer service issues, including, but not limited to: shipping errors, order entry errors, late orders, packing slip/part count/PO discrepancies.
• Proactively communicate shipping issues to customer service for resolution.
• Support other departments (Sales, Marketing, and Customer Service) with preparing and shipping tradeshow supplies, marketing materials, and samples by requested ship method.
• Maintain clean and organized work area with emphasis on safety, quality, efficiency, and utilization.
• Continually seek to improve work processes and individual performance.
• Adhere to all company policies and operational procedures.
• Perform other related duties as assigned.

Requirements

What It Takes

• High School Diploma or equivalent
• Strong communication skills, both verbal and written
• Ability to work safely with sharp tools/objects, such as but not limited to, hobby knives, utility knives, pliers
• Ability to work independently with minimal supervision
• Ability to multitask and prioritize own workload
• Ability to work in a fast-paced, team-oriented work environment
• Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads
• Strong sense of urgency
• Solid customer service skills

Bonus Points For

• 2+ years of shipping and receiving experience
• Forklift experience
• Experience using UPS, FedEx shipping software preferred
• Experience with international shipments preferred

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 50+ pounds.

Benefits

• We offer amazing benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive at least 3 weeks of PTO, Holiday Pay, and Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a discounted rate
• Matching grants through Protolabs foundation
• And More!

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.