Shift Leader

Role Summary

We're looking for an energetic and organized Shift Leader to join our team in Ringgold, United States. As a Shift Leader, you'll be the backbone of our operations during your shift, ensuring smooth workflows, maintaining high standards, and leading a dedicated team toward our shared goals. This is an excellent opportunity to develop your leadership skills in a supportive, collaborative environment where your contributions directly impact our success.

• Lead, supervise, and motivate team members during assigned shifts, fostering a positive and inclusive work environment
• Oversee daily operations to ensure efficiency, quality standards, and compliance with company policies and procedures
• Monitor inventory levels, manage stock rotation, and communicate supply needs to management
• Handle customer inquiries and resolve issues with empathy and professionalism, ensuring customer satisfaction
• Maintain accurate records, including cash handling, sales reports, and incident documentation
• Enforce safety protocols and maintain a clean, organized work environment that meets all regulatory standards
• Communicate effectively with management regarding shift performance, challenges, and team feedback
• Demonstrate flexibility by adapting to changing priorities and supporting team members during peak periods
• Model company values and maintain transparent, open communication with all team members

Requirements

• High school diploma or equivalent
• Proven leadership or supervisory experience in a fast-paced environment
• Strong organizational and time management skills with the ability to multitask effectively
• Excellent interpersonal and communication abilities
• Demonstrated problem-solving and decision-making capabilities
• Ability to work varied shifts, including evenings, weekends, and holidays as needed
• Cash handling experience and financial accountability
• Knowledge of inventory management and stock control
• Proficiency in conflict resolution and team motivation
• Ability to analyze performance metrics and implement process improvements
• Commitment to maintaining safety and compliance standards

**Preferred Qualifications:**

• Previous experience in operations management or team leadership roles
• Food safety certification or similar industry-specific training
• Experience with point-of-sale (POS) systems or operational software
• Track record of successfully training and developing team members
• Experience in a customer-facing service environment

Benefits

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!