ServiceNow Presales Specialist

Role Summary

We are looking for a ServiceNow Presales Specialist to join our team on a stable basis.

About the Company

Your functions will be the following

Conduct compelling product demonstrations and presentations of ServiceNow solutions to potential customers.

• Collaborate with sales teams to develop tailored solutions that address specific customer needs and challenges
• Design and articulate technical solutions, integrating ServiceNow products with customer environments
• Create and deliver high-quality RFP/RFI responses, solution proposals, and technical documentation
• Determine the scope of projects and provide accurate time and cost estimates for implementations
• Stay up to date with ServiceNow platform updates, features and industry trends
• Support the sales team in closing deals by addressing technical concerns and objections
• Participate in pre-sales discovery sessions to gather and analyze customer requirements
• Act as a trusted advisor to clients, offering innovative solutions to complex business problems
• Bachelor's degree in Computer Science, Information Technology or a related field
• ServiceNow Presales Experience
• Deep knowledge of the ServiceNow platform
• Strong knowledge of IT service management (ITSM), IT operations management (ITOM) and customer service management (CSM)
• Excellent presentation and demonstration skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Proficiency in technical solution design, scoping and project estimation
• Experience creating compelling RFP/RFI responses and solution proposals
• Familiarity with CRM software and sales processes
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Fluency in Spanish and English required

Teleworking.

Availability to travel

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology. Focused on 6 areas of specialization, we address the strategic challenges of our clients: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity and the Sustainability achieved by Digitalization.

Technology is in our DNA and we believe in it as a lever capable of driving change for improvement, maintaining a balance that allows us to offer our clients top-level technological tools but always with the closeness and professionalism of a team that acts as a guide along the way.

Our 25 years of experience make us an innovative, consolidated and mature consulting firm that allows the development of our 10,000 people, continually certifying our consultants in the latest technologies and having experts in: Cloud, BI, Data Analytics, Excellence in Business Processes, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, Software Engineering and Development. Devoteam has been awarded Partner of the Year 2021 by the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce and ServiceNow.

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