ServiceNow Architect

Role Summary

We are looking for a dynamic ServiceNow Architect to become part of our expanding team and assist in developing tailor-made solutions on the ServiceNow platform.

In this position, you will be of critical importance across a wide range of projects in ITSM, ITOM, HR, and other business sectors, servicing clients globally.

This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, well-equipped offices in Tbilisi and Batumi or a coworking space in Kutaisi.

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Responsibilities - Analyze, estimate, and formulate technical solutions utilizing the ServiceNow platform

• Act as a technical expert, supporting the customer and team members
• Ensure development is conducted in alignment with client needs and industry best practices
• Engage in sessions to collect requirements
• Work closely with diverse stakeholders and team collaborators
• Maintain and update design specifications and architectural blueprints
• Engineer, develop and showcase proof of concept models
• Engage in recruitment and skill rating processes related to ServiceNow development

Requirements - Proficiency in applying diverse applications and modules of the ServiceNow platform

• Background in crafting intricate solutions on the ServiceNow platform, which includes third-party system integrations
• Strong communication and presentation capabilities, able to clarify intricate technical details to both engineers and senior managers
• Understanding of Agile methodologies
• Solid knowledge of ITIL
• Experience in managing a team of developers and serving as a mentor
• Skills in dealing directly with technical and business stakeholders for customers
• Competency in English at a B2+ level
• Understanding of JavaScript, HTML, CSS, REST, SOAP, and AngularJS

Nice to have - Knowledge of SQL

• Skills in PowerShell
• Understanding of LDAP
• Familiarity with various cloud providers

We offer - We connect like-minded people: - Delivering innovative solutions to industry leaders, making a global impact

• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events
• We invest in your growth: - Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Get Abstract
• Free English classes with certified teachers
• We cover it all: - Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Five trust days per year (sick leave without a medical certificate)
• Benefits package (sports activities, a variety of stores and services)

EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.