ServiceNow Architect

Role Summary

We are seeking a driven and innovative ServiceNow Architect to join our growing team and help design and build solutions on ServiceNow platform.

In this role, you will play a key role on a variety of projects in ITSM, ITOM, HR and other business domains for customers all over the world.

Feel free to work remotely from anywhere across Montenegro or connect with colleagues at our Herceg-Novi and Podgorica offices.

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Responsibilities - Analyze, estimate, and formulate technical solutions utilizing the ServiceNow platform

• Act as a technical expert, supporting the customer and team members
• Ensure development is conducted in alignment with client needs and industry best practices
• Engage in sessions to collect requirements
• Work closely with diverse stakeholders and team collaborators
• Maintain and update design specifications and architectural blueprints
• Engineer, develop and showcase proof of concept models
• Engage in recruitment and skill rating processes related to ServiceNow development

Requirements - Proficiency in applying diverse applications and modules of the ServiceNow platform

• Background in crafting intricate solutions on the ServiceNow platform, which includes third-party system integrations
• Strong communication and presentation capabilities, able to clarify intricate technical details to both engineers and senior managers
• Understanding of Agile methodologies
• Knowledge of ITIL
• Experience in managing a team of developers and serving as a mentor
• Skills in dealing directly with technical and business stakeholders for customers
• Competency in English at a B2+ level
• Proficiency in JavaScript, HTML, CSS, REST, SOAP, and AngularJS

Nice to have - Knowledge of SQL

• Skills in PowerShell
• Understanding of LDAP
• Familiarity with various cloud providers

We offer - Engineering Heritage. Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years

• Advanced Tech Stack. Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• World-Class Clients. Work closely with 295+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Professional Growth. Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• GenAI Community. Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• Entrepreneurial Culture. If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• Hybrid Setup.The flexibility to work from any location in Montenegro, whether it's your home or our dynamic offices
• Other Benefits. Corporate health insurance and the possibility of buying private health insurance for the family at a corporate price

EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.