ServiceNow Architect

Role Summary

We are looking for a dynamic ServiceNow Architect to become part of our expanding team and assist in developing tailor-made solutions on the ServiceNow platform.

In this position, you will be of critical importance across a wide range of projects in ITSM, ITOM, HR, and other business sectors, servicing clients globally.

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

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Responsibilities - Analyze, estimate, and formulate technical solutions utilizing the ServiceNow platform

• Act as a technical expert, supporting the customer and team members
• Ensure development is conducted in alignment with client needs and industry best practices
• Engage in sessions to collect requirements
• Work closely with diverse stakeholders and team collaborators
• Maintain and update design specifications and architectural blueprints
• Engineer, develop and showcase proof of concept models
• Engage in recruitment and skill rating processes related to ServiceNow development

Requirements - Proficiency in applying diverse applications and modules of the ServiceNow platform

• Background in crafting intricate solutions on the ServiceNow platform, which includes third-party system integrations
• Strong communication and presentation capabilities, able to clarify intricate technical details to both engineers and senior managers
• Understanding of Agile methodologies
• Solid knowledge of ITIL
• Experience in managing a team of developers and serving as a mentor
• Skills in dealing directly with technical and business stakeholders for customers
• Competency in English at a B2+ level
• Understanding of JavaScript, HTML, CSS, REST, SOAP, and AngularJS

Nice to have - Knowledge of SQL

• Skills in PowerShell
• Understanding of LDAP
• Familiarity with various cloud providers

We offer - We connect like-minded people: - Delivering innovative solutions to industry leaders, making a global impact

• Enjoyable working environment, whether it is the vibrant office or the comfort of your home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events
• We invest in your growth: - Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Get Abstract
• Free English classes with certified teachers
• We cover it all: - Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Four trust days per year for personal needs
• Discounts for fitness clubs
• Benefits package (hotels, restaurants, stores and services)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.