Service Specialist

Role Summary

We are looking for a Port Technician to join our electrical team in Valencia. As a Service Technician, you will be tasked with maintaining, troubleshooting and repairing various port equipment and systems. Your role will be fundamental to guarantee the safety, efficiency and reliability of our operations.

Responsibilities

Your main responsibilities will include

Carry out preventive maintenance, upgrades and repairs on the entire range of our port cranes and other lifting machinery.

• Diagnose and resolve equipment breakdowns accurately and effectively
• Manage field assemblies, which includes directing and coordinating the activities of the various project participants
• Serve as a direct liaison with customers, our engineering department and our parent company teams to ensure smooth operations
• Organize and direct team efforts to maximize productivity and safety
• Identify and report potential sales opportunities during service calls
• Meticulously complete all required documentation
• Carry out repairs and updates to drive systems, commissioning.
• This role requires a high level of technical competence, strong problem-solving skills and the ability to work effectively under pressure in a dynamic port environment. Your role is crucial to maintaining our reputation for excellence in the maintenance and repair of port equipment.

Requirements

• Specialized training or equivalent in electromechanical disciplines
• Extensive experience in resolving electrical faults, wiring and commissioning
• Exceptional problem solving and troubleshooting ability
• Willingness to work shifts, weekends, and overtime as needed
• Physical ability to climb stairs and work at height
• Strong interpersonal skills for extensive customer interaction
• Valid driving license
• Unwavering commitment to safety protocols
• Ability to understand and communicate in English; other languages will be valued
• Availability to travel as required by position

Desirable Qualifications

• Demonstrable experience in port crane assembly
• Experience in unloading ships with crane

Please note

• This role requires a high level of technical competence and the ability to work effectively under pressure in a dynamic port environment.
• Overtime will be compensated accordingly.
• Candidates must be prepared for the physical demands of the position, including working at heights and in various weather conditions.

Benefits

Konecranes & Demag Ibérica is committed to the personal development of all employees and can proudly assure that these positions include a series of benefits, including:

• Medical insurance (after 6 months).
• Access to the employee discount club.
• Special benefits on the purchase of Konecranes shares within the “Share Plan”.
• You will be provided with everything necessary for the security measures required in the company.
• Having a disability level of 33% will be positively valued as long as it allows you to perform the tasks of the position.

Konecranes moves what matters. Konecranes is a global leader in materials handling solutions, serving a wide range of customers across multiple industries. We constantly set the industry benchmark, from daily improvements to breakthroughs in the moments that matter most, because we know we can always find a safer, more productive and sustainable way.

• That's why, with more than 16,000 professionals in more than 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs.
• Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free of any form of discrimination.

About the Company

At Konecranes, we believe that a good customer experience comes from the people behind the Konecranes name. Everything we do, we do it with passion and determination. We believe that diversity drives business success and lays the foundation for our growth. We welcome different professional experiences, knowledge and skills that enrich our community and we foster an environment in which ALL of us can be ourselves. This makes Konecranes a unique place to work.

The Port Services team is specialized in offering advanced equipment, software and maintenance solutions for the handling and lifting of port containers, optimizing operation in ports throughout the country.