Senior Salesforce Consultant

Role Summary

We are seeking an experienced Senior Salesforce Consultant to lead the execution and management of various software development projects.

In this role, you will be pivotal in planning requirements, identifying project risks, and ensuring seamless communication with stakeholders to foster the timely execution of project milestones.

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

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Responsibilities - Identify and gather input from stakeholders to define and clarify requirements

• Manage a concise definition of scope across the entire program
• Create and maintain documentation relevant to the management of the program and associated projects
• Work closely with software engineers, QA, product managers, and other engineering teams to get high-quality products and features through the software project lifecycle
• Serve as scrum master, manage project schedules, identify possible issues, and clearly communicate them to project stakeholders
• Take responsibility for release schedules and milestones, maintaining a high velocity in a fast-paced environment
• Provide hands-on software development and project management, cross-functional coordination, and inter/intra-team communications to deliver outstanding program outcomes

Requirements - Bachelor's degree in a technical field or equivalent practical experience

• Minimum of 4 years of Business Analysis or Functional Consulting experience in emerging technologies or related technical fields
• Expertise in software development and managing end-to-end execution of programs that span multiple engineering teams
• Proficiency in Agile software development methodologies
• Background in acting as a scrum master and driving development sprints
• Competency in Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce CPQ
• Experience working cross-functionally in a highly integrated team composed of both technical and non-technical members
• Strong spoken and written communication skills
• Skills in communicating technical concepts to non-technical audiences
• Capability to solve problems within fast-paced and constantly changing environments

Nice to have - Familiarity with Salesforce Product Catalog (CPQ), Salesforce Marketing Cloud, Order Management

We offer - We connect like-minded people: - Delivering innovative solutions to industry leaders, making a global impact

• Enjoyable working environment, whether it is the vibrant office or the comfort of your home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events
• We invest in your growth: - Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Get Abstract
• Free English classes with certified teachers
• We cover it all: - Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Four trust days per year for personal needs
• Discounts for fitness clubs
• Benefits package (hotels, restaurants, stores and services)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.