(Senior) Manager Collections (m/f/d)

Role Summary

Join the Alliance: Your Expertise, Our Global Impact

Sport Alliance builds the technology powering fitness and wellness businesses worldwide — from management platforms and payment solutions to member-facing applications. As we scale globally, we're looking for a leader who thrives on ownership and brings expertise to complex, cross-market challenges.

As (Senior) Manager Collections (m/f/d), you own our collections function end-to-end — the complex cases, the high-priority client relationships, and the calls on write-offs and credit notes. You keep receivables healthy across markets and make sure cash flow stays strong and predictable at scale.

• Your position in our team
• Own complex collections cases and high-priority client relationships end-to-end
• Decide on write-offs and credit notes, and monitor receivables/aging balances with a focus on high-impact accounts
• Investigate and resolve payment delays and disputes together with internal teams
• Analyze aging reports and payment patterns to drive DSO reduction and shape strategies for high-risk accounts
• Drive improvements to collection tools and dunning processes, and deliver accurate cash collection forecasts

Act as the go-to person for key client relationships and cross-functional disputes (Finance, Sales, Account Management, Operations), and keep clean records of all activity

Requirements

• 4–8 years of experience in Collections, Accounts Receivable, or Finance operations
• Fluent in German, English, and Polish
• Solid understanding of dunning processes, financial risk assessment, and dispute management
• Hands-on experience with collection tools and ERP systems
• Strong negotiation skills and experience managing stakeholders at all levels

PLN 15,000–19,000 gross/month (UoP)

Final compensation will be based on experience, skills, and overall fit for the role.

• Your benefits with us
• Benefits package – private medical care and a sports card to support your health and well-being
• Access to Udemy Business – boost your skills with thousands of high-quality online courses
• Flexible work model – work fully remotely or combine it with on-site collaboration at our modern office in Warsaw
• Flexible Working Hours – adjust your schedule to fit your lifestyle
• Unique experience in the Fitness and SaaS industry – join a market-leading company in a dynamic, fast-growing industry
• International team – work alongside talented colleagues from around the world in a diverse and inclusive environment
• Unforgettable company events – take part in engaging team-building activities and memorable celebrations