Senior Field Application Engineer

Role Summary

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

The Senior Field Application Engineer will be based in Taiwan . This job will be responsible for providing local technical support and information to customers on a pre-sales and post-sales basis in order to support the development of new applications in existing or new markets and NPI projects as per customers' expectations.

Responsibilities

What a typical day looks like

Use technical knowledge of products and associated development tools to assist customers on complex issues during their AI and Cloud system development.- Contribute to product development by determining customer product needs and translating these needs into new product recommendations and specifications.

• Regular customer visits w/ sales team to support project acquisition.
• Contribute to development of complex product roadmaps.
• Develop and maintain ongoing relationships with R&D, product and business development teams, external and internal.
• Review customer requirements, identify and communicate potential issues and provide recommendations that will meet both capability & standards and customers' specifications.
• Identify and communicate existing and potential design issues both internally and externally.
• Coordinate product introduction efforts between internal R&D and the customer.
• Provide support for developing and presenting technical seminars for customers and sales personnel to promote new products and applications.
• Provide support for conducting product benchmark and reporting
• Provide best in class complex technical support by answering and closing all customer and program management technical support questions related to manufacturing capabilities including: design, fabrication and assembly abilities.
• Define initial project/product scope and prepare project plans to meet customer expectations.
• Prepare detailed project plans and actions by documenting customer' requirements and incorporating design and manufacturing capabilities in order to meet customer expectations.
• Prepare and maintain required documentation.

The experience we're looking to add to our team : - Engineering background with Bachelor degree or above (Electronics or related)

• Fluent in oral and writing English and Mandarin
• 3 years minimum experience in power module, power supply etc to AI and Cloud application
• Demonstrated experience with multiple product cycles at OEM/ODM from research, development, launch to sustaining.
• Experience working in a customer environment (and without sales supervision)
• Willing to continuously learn new technologies
• Pro-active team leader
• Strong communication skills and problem-solving ability
• Able to work under pressure
• Solid negotiation skills
• Good sense of responsibility, initiative and team work.

The experience will be a plus:- A Six Sigma Greenbelt certification or higher

• Experience with project management and market research & analysis
• Experience with AI and Cloud market

Here are a few examples of what you'll get for the great work you provide:- Continuous training from Europe and China

• Opportunity of global work environment
• Social Insurance
• PTO
• Job Category
• Production Engineering

Requirements

Optional Skills

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).