Senior Consultant in operational marketing - Payment - Financial Services - Ile-de-France

Role Summary

Your role and missions

• As a Senior Consultant you will provide operational support to our clients, mainly banks, on a daily basis on long-term missions on diverse and varied themes:
• Benchmark, studies and marketing diagnosis
• User research, customer listening, segmentation and personalization
• Customer experience and journey design
• Support in launching new offers
• Design and production of communication supports (procedures, internal notes, product sheets, information notices, etc.)
• Design and monitoring of marketing campaigns
• Support and animation of the commercial network
• Project management, animation and participation in bodies

You will work on all aspects of the banking sector on a daily basis: contact, card, transfer, customer journey, mobile application and customer area, etc.

Your contacts within our clients will be product managers/managers, marketing managers, communications management, Digital/IT teams, etc.

You will very quickly enrich your knowledge and skills in banking marketing thanks to the support of your Galitt By Sopra Steria managers and the firm's experts. We also offer a solid training course based in particular on our professional-level payment training modules.

You will also contribute internally to developing the firm, by getting involved in the themes that are important to you: monitoring and R&D, recruitment and school relations, communication, knowledge management, etc.

Finally, you will be involved in identifying commercial opportunities and selling new missions to our clients.

Requirements

• You have at least 2 to 4 years of experience in the banking sector, consulting or a player in the payments industry.
• You have significant experience in operational marketing, ideally in the world of banking and payment.
• You have the ability to work in a team, strong analytical and synthesis skills, an open mind and excellent interpersonal skills. You share values such as a culture of results, quality and customer satisfaction.
• You are a graduate of an engineering school, business school or university equivalent.
• You have a good command of English, which is essential to work on certain missions in an international context.

Benefits

• A teleworking agreement to telework up to 2 days per week depending on your missions.
• An interesting benefits package: mutual insurance, a CSE, restaurant vouchers, a profit-sharing agreement, vacation bonuses and co-optation.
• Multiple career opportunities: more than 30 job families, so many pathways to imagine together.
• Several hundred training courses accessible independently with Sopra Steria Academy.
• The possibility of getting involved with an association thanks to our citizen engagement platform.
• An inclusive and committed employer, our company works every day to fight against all forms of discrimination and promote a respectful working environment. This is why, committed to diversity and diversity, we encourage all applications and all profiles.
• https: //www.soprasteria.fr/nous-connaitre/nos-engagements

About the Company

Sopra Steria, a major player in Tech in Europe, with 51,000 employees in nearly 30 countries, is recognized for its consulting, services and digital solutions activities. It helps its clients carry out their digital transformation and obtain concrete and lasting benefits. The Group provides a global response to the competitiveness challenges of large companies and organizations, by combining in-depth knowledge of sectors of activity and technologies with a collaborative approach.

Sopra Steria places people at the heart of its action and is committed to its clients to make the most of digital technology to build a positive future. In 2025, the Group achieved a turnover of 5.6 billion euros.