Senior Business Analyst (eCommerce and Digital Marketing)

Role Summary

We are seeking an experienced Senior Business Analyst to join our dynamic team.

In this role, you will collaborate with Business counterparts, Local and Regional IT departments, and various software vendors to develop solutions tailored to Business requirements.

The position requires a hybrid work arrangement, with the mandatory presence at the customer's office in Athens (Gerakas).

#LI-DNI#LI-YAROSLAVADIAKOVA

Responsibilities - Identify, analyze, define and document detailed requirements to support IT project and business objectives in the eCommerce and Digital Marketing area

• Create functional/technical requirement documents based on business requirements
• Assist users during functional acceptance testing and support release updates of new or existing applications
• Participate in the design and execution of implementation/configuration in the eCommerce and Digital Marketing fields
• Coordinate internal business and technical teams to finalize requirements
• Serve as the subject matter expert in functional areas concerned, supporting and administering during and post-project implementation
• Provide functional/technical support to ensure systems work effectively
• Lead and organize training sessions for end users to support change management
• Engage in stakeholders management, artifacts documentation, business analysis activities planning and information management

Requirements - 3+ years of relevant experience in IT business analysis or a related field

• Proven proficiency in stakeholders management
• Competency in business analysis activities planning and artifacts documentation
• Qualifications in business analysis information management
• Strong expertise in English (B2 level) and Greek

Nice to have - Background in business analysis for eCommerce and Digital Marketing sectors

We offer - For you: - Paid annual vacation

• Paid sick leave days
• Private health insurance
• Stable income
• Meal and home office compensation
• For your comfortable work: - Remote and hybrid work opportunities
• Corporate laptop
• Possibility to work on your own device
• Free licensed software
• Relocation opportunities
• Free wellbeing activities
• For your growth: - Possibility to create a Personal Development Plan from the first day in the company
• Free trainings for technical and soft skills
• Free access to LinkedIn Learning platform
• Free access to internal and external e-Libraries
• Certification opportunities
• Language courses
• Internal technical and non-technical communities
• Possibility to contribute in internal, opensource products

EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.