Senior Administrator, Candidate Care - Process Improvement

Senior Administrator, Candidate Care - Process Improvement at Haldren Group in South Africa.

Role Summary

This is a position within Haldren and not with one of its clients.

This fully remote position strengthens operational rhythm and client responsiveness across retained and contingent assignments, with a focus on accuracy, confidentiality, and follow-through.

Responsibilities

• Support reporting packs and dashboard inputs for operational oversight
• Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks)
• Standardise templates and operating procedures to reduce rework and improve consistency
• Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning
• Own end-to-end administrative workflows for searches, including document control and scheduling

Requirements

• 5+ years in senior administration, operations support, or coordination roles
• Experience maintaining CRM or ATS data with strong discipline for data quality
• Comfort supporting invoicing, vendor coordination, or basic finance admin workflows
• Strong written and verbal communication skills in a professional services environment
• High attention to detail, with consistent follow-through on deadlines and stakeholder expectations
• Comfort working with confidential information and applying sound judgement
• Ability to work effectively in a remote environment with disciplined time management

Benefits

• Salary range: 340,000 - 480,000
• Remote work arrangement (South Africa)
• Opportunities for professional growth
• Flat management structure with direct access to decision-makers.
• Open communication environment.
• Full medical coverage.
• Haldren is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Haldren emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
• To learn more about the firm and about our candidate services - please visit
• US Recruitment Agency, Executive Search & Talent Solutions