Senior Account Executive

Senior Account Executive at SGS in Medellin, Antioquia, Colombia.

Role Summary

• Achieve the sales goals assigned by your direct boss and the commercial strategy of the area.
• Seek commercial opportunities in the market to offer products from the sector portfolio and all the company's businesses.
• Ensure the management of the focus universes assigned by the organization.
• Send commercial proposals to clients via email and/or personalized, and follow up on them to close the sale.
• Create new opportunities to sell services by discovering customer needs in a creative and innovative way.
• Control the sales process in an organized manner, maintaining updated customer information on the status of each opportunity in the CRM.
• Comply with the established number of visits and the different commercial operational indicators to comply with internal policies.
• Monitor commercial offers to ensure greater sales success.
• Strive to generate solid commercial relationships with clients while maintaining continuous attention to existing ones.
• Prepare commercial proposals in accordance with the procedures established for the portfolios of the different sectors. As well as specific proposals for clients with new needs that SGS has the capacity and competence to provide the service.
• Communicate the negotiation terms to the operational process in a clear and timely manner to ensure good service. Control that the service provided is given in the agreed terms, ensuring customer satisfaction.
• Present the periodic reports required by the direct manager and the Product Manager in an accurate and timely manner.
• Resolve customer concerns in the technical area, relying on experts when necessary and on time.
• Ensure compliance with the rules, procedures and action plans, etc. established in the management system and product accreditations.
• Plan and participate in sector events or those of clients authorized by the sector.
• Ensure document management and compliance with due diligence of the clients under their responsibility.
• Manage agreements and long-term agreements with clients.
• Ensure the collection of the commercial portfolio
• Prepare daily opening and closing reports of the commercial process.

Requirements

• Academic training: University professional in careers related to the sector in which they will work. With market specialization, preferred.
• Experience: More than 5 years experience in commercial or sales processes.
• Technical knowledge: in commercial matters (handling any of the following CRM systems, Oracle, Sales Force, etc.).

Benefits

• Salary: from 4,700,000 to 5,000,000 million basic + everything required by law + commissions
• Contract: indefinite

About the Company

Multinational company of Swiss origin, world leader in testing, inspection and certification services, with an extensive network of offices and laboratories around the world