Seller Experience Project Intern (TikTok Shop Japan) - 2026 Start (BS/MS)

Seller Experience Project Intern (TikTok Shop Japan) - 2026 Start (BS/MS) at TikTok in Tokyo, Japan.

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Conduct localization reviews (Japanese ↔ English) for new product feature GTMs, governance policy GTMs, Seller Center violation messages, and existing Academy articles.
• Manage various seller whitelists, including whitelist operations, documentation, and related communications.
• Track and support the resolution of key issues faced by priority sellers and creators, coordinating with cross-functional (XFN) teams to address pain points and drive solutions.

Requirements

• Actively enrolled university student.
• Strong interpersonal skills and communication skills, eager to learn, hard-working & proactive attitude.
• Open-minded attitude, efficient and enjoying a fast-paced environment.
• High Fluency in Japanese and English (read and write) is preferred due to cross-functional.

Preferred Qualifications

• Proven experience in problem-solving and time management, can work under pressure.
• Comfortable working with data.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
• If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.