SALES PROJECT ASSISTANT RBS

Role Summary

Responsible for providing administrative and customer service support to the Mineral Sales business line, ensuring effective communication with internal and external customers, compliance with service deadlines, and proper coordination of operational and administrative processes.

His role contributes directly to strengthening customer satisfaction, commercial management and operational efficiency, in line with SGS quality and service standards.

Consolidate and prepare proposals

Receive requests from clients.

Clarify the request with the client.

Document customer requirements and align them with SGS services.

Coordinate with Commercial Operations for approval and response to the proposal.

Send and receive the proposal/approval from the client.

Notify Commercial Operations.

Document in Sales Force.

Coordinate with the assigned salesperson.

Analyze data using data from various SGS tools and data sources:

Get data.

Organize data.

Analyze data.

Provide information about the data.

Data hygiene.

Work with various SGS teams to review data hygiene and identify issues.

Coordinate with appropriate parties to correct hygiene issues.

Responsibilities

Reports and presentations

• Generate standardized Sales Force reports according to the established schedule.
• Generate ad hoc Sales Force reports as required.
• Prepare non-Sales Force reports according to established schedule.
• Coordinate with those responsible for the presentations to ensure their updates. are up to date and ready for presentation meetings.
• Coordinate introductory meetings as needed.
• Generate ad hoc presentations as needed.

Requirements

Academic training

• Professional degree in Chemistry, Environmental Sciences or related sciences, technician or technologist in Chemistry, Environmental Sciences or related sciences.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to present information effectively in individual and small group situations to customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form.
• Intermediate personal computer skills, including email, Microsoft Office, work task requests, Internet, online data system.
• Experience: Between 1 and 3 years of experience in administrative, laboratory or customer support roles, preferably in companies in the mining, geological or laboratory analysis sectors.
• Previous experience in project coordination, technical customer service, or operating laboratory management systems (LIMS) will be considered an advantage.

Technical knowledge

• Intermediate proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and tools under Windows environment.
• Knowledge of data management, technical documentation and laboratory information systems (LIMS).
• Understanding of quality, safety and environment (QHSE) procedures.
• Ability to coordinate multiple projects simultaneously in dynamic environments.
• Excellent written and verbal communication skills, with a service orientation and problem solving.
• Ability to work both autonomously and in multidisciplinary teams.
• Languages: Level of English necessary to perform the role as required by the country of care.

Benefits

• Hours: Monday to Friday
• Modality: In-person.
• Salary: To be defined
• Indefinite-term contract.

About the Company

SGS is the world leader in inspection, verification, analysis, training and certification. It is considered the main world reference in quality and integrity, we have more than 95,000 collaborators and a network of more than 2,400 offices and laboratories around the world.