Sales Operations Manager

Role Summary

We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team.

You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.

THE NUMBERS

• Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)
• Planned growth to 11–12 team members in the next 3–6 months
• Core tooling: HubSpot, Grain, and emerging AI-based workflows

BY 6 MONTHS

• Sales leadership relying on forecasts with confidence
• Automated workflows reducing manual rep admin work
• Zero recurring pipeline data disputes

BY 12 MONTHS

• Scalable sales infrastructure supporting 2× team growth
• Self-serve analytics for GTM leaders

Responsibilities

• Own HubSpot architecture, workflows, and data hygiene
• Build and maintain sales dashboards, reporting, and forecasting
• Design pipeline stages, deal processes, and qualification frameworks
• Implement automation to reduce manual rep work
• Serve as the single source of truth for GTM data
• Partner with leadership on territory design, quota planning, and capacity modeling
• Support SDR and AE teams with tools and enablement

FIRST 90 DAYS

• Complete audit of HubSpot and current sales processes
• Implement core pipeline and forecasting dashboards
• Establish data hygiene standards and enforcement

Requirements

• 3+ years in Sales Operations, RevOps, or similar
• Deep experience with HubSpot
• Strong analytical and process design skills
• Ability to build from scratch in an early-stage environment

About the Company

ABOUT HAULER HERO

Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets.

We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments.

Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry.

WHY JOIN

• First Sales Ops hire with full ownership
• Direct impact on revenue scale and GTM execution
• Modern tooling with appetite for automation and AI