Sales Enablement Manager (Remote, Any Location, United States of America)

Role Summary

Building the training, content, and tools sellers need to win. The Sales Enablement Manager designs and delivers the onboarding, training, content, and coaching programs that make sellers effective from day one and continuously sharper over time. This role partners closely with Sales Leadership, Product Marketing, and RevOps to ensure the sales team has the messaging, tools, and skills needed to execute the GTM strategy

• Design and deliver new-hire onboarding curricula and ongoing skills-development programs for the sales team
• Build and maintain playbooks, battlecards, and objection-handling guides in partnership with Product Marketing
• Coach and reinforce sales methodology, messaging, and best practices through live and asynchronous training
• Manage the enablement content library and learning platform ensuring materials stay current
• Partner with Sales Leadership to identify skill and knowledge gaps, and design targeted interventions
• Coordinate product launch enablement in partnership with the GTM Program Manager and Product Marketing
• Measure and report on the impact of enablement programs on ramp time, quota attainment, and win rates
• Protect company assets, systems, proprietary and confidential information in accordance with Foundever Associate Agreement

Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s policy

Requirements

• Bachelor's degree in Business, Education, Communications, or a related field
• 5+ years of experience in sales enablement, sales training, or direct B2B sales
• Demonstrated experience designing and facilitating training programs for adult learners
• Strong content development and instructional design skills
• Excellent facilitation, coaching, and cross-functional collaboration skills
• Experience with enablement platforms and LMS tools
• Certification or deep familiarity with a sales methodology (e.g., MEDDIC, Challenger, Command of the Message) Preferred
• Prior sales strategy or sales enablement experience
• Curriculum and content design
• Facilitation and coaching
• Sales methodology expertise
• Cross-functional collaboration with Sales, Marketing, and Product
• Enablement technology and content-platform management

About the Company

Foundever ® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

The Global HRIS team manages an application portfolio dedicated to Foundever HR Global systems. Part of IT, the organization is responsible for a global scope of services that includes HR Application Management, HR Integration, Automation & Analytics, HR Project Delivery and Vendor Management. SAP SuccessFactors is the global HR technology platform for Foundever and supports global processes across Core HR, Talent Development, Talent Acquisition and Payroll. The Global HRIS team is responsible for delivering and sustaining a common, scalable and efficient technology stack for employees in more than 40 countries.