Sales Counselor

Role Summary

Sales Counselor

Help Future Residents Find Their Perfect Home

At The Village at Rockville , we believe choosing a senior living community is more than selecting a place to live, it's choosing a lifestyle, community, and future. We are seeking a dynamic, relationship-focused Sales Counselor to join our team and guide prospective residents and their families through this important life transition.

If you are a motivated sales professional with a passion for helping others, exceptional communication skills, and a talent for building meaningful relationships, we invite you to explore this rewarding opportunity.

Responsibilities

As a Sales Counselor, you will play a key role in driving occupancy and promoting the exceptional lifestyle offered at The Village at Rockville by:

• Building and nurturing relationships with prospective residents, families, and referral sources
• Conducting personalized tours and showcasing community amenities, services, and programs
• Managing leads throughout the sales cycle, from initial inquiry through move-in
• Following up consistently and proactively with prospects to maintain engagement
• Developing and implementing outreach strategies to generate new leads
• Participating in community events, networking opportunities, and marketing initiatives
• Collaborating with operations teams to ensure a seamless resident transition
• Maintaining accurate prospect records and sales activity within CRM systems
• Achieving occupancy and sales goals while delivering an exceptional customer experience

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field preferred
• Minimum of 3 years of sales, marketing, hospitality, real estate, healthcare, senior living, or related experience
• Proven track record of meeting or exceeding sales goals
• Exceptional interpersonal, presentation, and relationship-building skills
• Strong organizational and follow-up abilities
• Ability to work independently and as part of a collaborative team
• Proficiency with CRM systems and Microsoft Office applications
• Valid driver's license and reliable transportation
• Ability to read and speak English
• Salary Range: $74,000 - $95,000 annually, based on experience and qualifications, plus commission opportunities.
• Final compensation will be based on the candidate's qualifications, demonstrated skills, relevant experience, and overall professional background. This position offers significant earning potential through a competitive commission structure tied to sales performance.

Benefits

We want our team members to thrive both at work and outside of it. That’s why NLCS offers a comprehensive benefits package designed to support your health, financial well-being, and life beyond work.

• Earn up to 5 weeks of PTO in your first year
• Medical, dental, and vision coverage
• 403(b) retirement plan with employer matching and immediate vesting
• Employer-paid life and disability insurance
• Up to $4,000 annual tuition reimbursement and professional development support
• Employee Assistance and wellbeing programs
• Team member recognition programs, discounts, and discounted meals
• Pet insurance

About the Company

Why Join The Village at Rockville?

At The Village at Rockville, you'll be part of a mission-driven organization dedicated to creating vibrant experiences and meaningful connections for older adults. You'll work alongside passionate professionals in a collaborative environment where your contributions directly impact residents and their families.

Ready to Make an Impact?

If you're passionate about helping people make life-changing decisions, enjoy relationship-based sales, and want to be part of a thriving senior living community, we'd love to hear from you.

Apply today and help future residents discover everything The Village at Rockville has to offer.

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