SALES ASSISTANT HARRODS LONDON -MARELLA

Role Summary

Marella is looking for a passionate and motivated Full-Time Sales Assistant (40 hours per week) to join our concession team within Harrods, London.

This is an exciting opportunity to work for a contemporary Italian fashion brand within one of the world’s most prestigious luxury department stores.

Responsibilities

• Deliver exceptional customer service aligned with luxury retail standards
• Achieve and exceed individual and team sales targets
• Build and maintain strong client relationships (CRM activities)
• Provide styling advice and product knowledge to customers
• Maintain high visual merchandising and housekeeping standards
• Support stock management and replenishment
• Work collaboratively with the wider Harrods and Marella teams
• Minimum Requirements
• Currently living in London
• Minimum 1 year of retail experience in high premium or high street brands
• Strong sales background with a customer-focused approach
• Fluent in English (additional languages are a plus)
• Excellent communication and interpersonal skills
• Well-presented with a genuine passion for fashion and styling
• Ability to work 40 hours per week, including weekends
• Right to work in the UK (no sponsorship available)
• Key Skills & Competencies
• Sales-driven and target-oriented
• Strong clienteling skills
• Team player with a positive attitude
• Proactive and self-motivated
• Ability to work in a fast-paced luxury environment
• Attention to detail

Professional and confident demeanour.

About the Company

Marella, a Max Mara Group company, offers a comprehensive and versatile product range with a fresh, contemporary soul that aligns with today’s lifestyles and trends.

Coats, jackets, and tailored suits are the brand’s signature essentials, designed to be paired with 'easy chic' separates. Our collections feature seductive, wearable designs inspired by a refined, positive, and dynamic woman who seeks to empower herself and her image.