Robot Delivery Specialist

Role Summary

As a Robot Delivery Specialist, you’ll be on the front lines of Coco’s 24/7 operation—helping prepare, deploy, retrieve, and maintain our delivery robots. Whether you're supporting the early morning rush, an evening handoff, or a late-night recovery, your role is critical to ensuring every robot and delivery runs smoothly.

You’ll transport robots to merchant partners, perform basic maintenance, and even complete in-person deliveries when necessary. Your ability to move fast, solve problems, and follow clear procedures will keep the operation running at full speed.

Responsibilities

A DAY IN THE LIFE

• Prepare and transport robots to partner hubs for operational shifts
• Respond to robot retrieval calls and ensure quick turnaround of out-of-service units
• Charge, clean, and perform visual and basic functional checks on all robots
• Complete hand deliveries to customers when robots can’t finish a route
• Follow structured SOPs using the Field Ops App to track work and report issues
• Communicate regularly with the central ops and hardware teams
• Maintain professionalism and deliver high-quality service to customers and merchant partners
• Support daily robot launch and takedown across shifts
• Ensure robots are charged, clean, and cosmetically sound
• Perform basic mechanical/electrical checks or troubleshooting
• Provide last-mile support through direct delivery, when needed
• Participate in setup and expansion of robot hubs
• Execute daily tasks assigned via the Field Operations App
• Follow proper protocols, ensure documentation, and escalate issues appropriately

Requirements

• Valid driver’s license
• Comfortable driving pickup trucks or large vans
• Ability to lift 60+ lbs regularly
• Prior work experience in a hands-on, operational, or logistics role
• Proficient with smartphone apps and mobile communication tools
• Flexible availability for a variety of shifts (including holidays/weekends)
• Mechanically inclined (robot/electrical/equipment familiarity a plus but not required)

SCHEDULE OPTIONS

• Full-Time: 5+ shifts per week, rotating weekends
• Part-Time: 2–4 shifts per week, flexible hours based on availability
• Shift Coverage needs:
• Mid Shift: 11:00 AM – 7:30 PM
• PM Shift: 6:00 PM – 2:30 AM
• Overnight Shift: 12:30 AM – 9:00 AM

About the Company

We’re a close-knit, high-energy team driven by collaboration and a shared mission. Whether you’re working in the field, supporting the backend, or managing a fleet launch, you’ll be surrounded by people who take pride in pushing technology forward and delivering excellent service. At Coco, we move fast, work smart, and have fun doing it.

• Job Type: Part-time & Full-time
• Pay: $21.00 - $23.00 per hour