Research Director, Policy

Role Summary

EVERSANA is searching for a Research Director, Policy to join the NAVLIN Insights team, which delivers pharmaceutical policy, market access and pricing intelligence to our clients. The role will drive our fast-expanding policy services, including our NAVLIN Daily news service, policy intelligence, MFN tracker and other policy-related activities. This includes client-facing support and business development, as well as end-to-end oversight, production and delivery of the policy services.

Reporting into the SVP of NAVLIN Insights, the role will build on Eversana’s reputation as a leader in global pricing and policy intelligence. It will sit at the intersection of policy expertise, client engagement, and commercial growth, with a specific focus on global pricing, reimbursement, and policy developments (including MFN and related initiatives). The successful candidate will oversee the development and delivery of policy-driven products and services, act as a senior client-facing expert, and contribute to strategic consulting engagements. This role will also play a key part in shaping how AI and advanced analytics are leveraged to enhance NAVLIN’s capabilities and create new, differentiated offerings.

Preference is for U.K.-based (remote or London office) but we will also consider applications from other locations (including Germany, Italy, Spain, Ireland).

EXPECTIONS OF THE JOB

• Travel (<2 % or number of days)
• Hours (40 Hours per week, days of the week)
• This is a remote position, but will potentially entail conference and meeting travel and sometimes office days

6–10+ years of experience in

Health policy, market access, pricing & reimbursement, or related fields

Analytical mindset. Strong understanding of

Global pharmaceutical policy landscape

Pricing and access dynamics (incl. MFN and similar frameworks)

Proven experience in

• Client-facing roles (consulting, advisory, or industry)
• Translating complex policy into business implications
• Strong communication and presentation skills
• Familiarity with data analytics or AI-enabled workflows

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate  I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA . Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA .

From EVERSANA ’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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At EVERSANA , we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA , our people, clients and most importantly, the patients we serve. We are EVERSANA .

Responsibilities

Our employees are tasked with delivering excellent business results in collaboration with the broader NAVLIN Insights team. These results are achieved by:

• Management of the NAVLIN Daily team, which produces daily news that is relied on by thousands of daily users to understand policy, pricing and reimbursement developments around the world every day
• Policy intelligence leadership, including on MFN (Most Favored Nation) tracking and insights, global pricing & reimbursement policy monitoring, and custom intelligence trackers
• Oversee delivery of policy intelligence services, including timely updates and responsiveness to breaking policy changes and client support
• Translate complex policy developments into clear, actionable insights for clients, while ensuring content is high quality, commercially relevant and differentiated
• Serving as a senior subject matter expert and acting as the policy across cross-functional teams, you will present policy insights to biopharma clients and lead client briefings, webinars and other client-facing activities

Support and drive business development activities, including identifying market opportunities, building client relationships, support business cases and proposals; and partner with the commercial teams to position NAVLIN services effectively and contribute meaningfully to revenue growth across policy-driven offerings

Contribute to broader EVERSANA consulting engagements, including pricing & market access strategy and policy impact assessments

Explore and implement ways to leverage AI and automation to improve efficiency and scalability of policy tracking, enhance insight generation and synthesis as well as develop new AI-enabled products and services within NAVLIN Insights including:

• Research - Using AI for research and answering questions, including skills in prompt writing, reducing hallucinations, validating AI answers, experience with multiple models, ability to weigh strengths and weaknesses and appropriateness of using AI in work
• Outputs - Using AI for generating and reviewing AI outputs, including generating datasets, PPTs, and briefs from unstructured documents as well as for general productivity, managing To Do lists, meeting summaries, and filtering and responding to e-mails
• Writing Agents - Using AI for creating and running AI agents appropriate to the role, including managing one’s one workflow, and/or creating general purpose agents for the team to deliver work, and/or creating agents built to production standards for deployment to customers
• All other duties as assigned.

Requirements

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

About the Company

HOW WE WORK

EVERSANA AI Agency is the first end-to-end Gen AI platform purpose-built for life sciences commercialization. Powered by Google Cloud, Gemini, Vertex AI, and the Orchestrate Omnichannel Operating System — integrating GrowthLoop, Snowflake, Iterable, Aprimo, and a growing ecosystem of pharma media and CRM partners — we enable brands to move from insight to activation at a speed and precision that was not previously possible.

EVERSANA AI Agency runs on a sprint-based model. Each engagement begins with a configuration phase where brand standards, claims, content logic, and channel templates are built into the platform. Once that foundation is set, production runs in continuous cycles — signal, content generation, review, and deployment — all within the platform. The brand intelligence loaded once carries forward, so every cycle builds on the last rather than starting over. Each cycle begins with a signal phase. The Data & Analytics function captures and structures that signal — audience data, competitive reads, channel performance. The Brand Strategist interprets it through a brand lens, decides what it means, and updates the message map that governs the cycle's content. That map is the strategic input the rest of the pod produces against.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.