Remote Technical Support Engineer

Role Summary

Accelerate your career with PradeepIT

PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

• 6+ Years of Experience
• 580+ Open source technology Consultant
• 120+ SAP Consultant
• 40+ Salesforce Consultant
• 60+ Adobe Consultant
• 100+ Mobility Consultant
• 890+ Clients in APAC, EMEA & USA
• Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.

• Engineering Graduate, ideally in Information Technology or Computer Science
• At least 2 years experience working in the area of customer support
• Experience on installation, logical configuration and troubleshooting of IBM /EMC/Hitachi/NetApp Storage products
• Skills on Brocade / Cisco SAN switches
• Skills on IBM/Quantum/HP/Dell Tape libraries
• Experience on connecting/configuring AIX/Solaris/Linux/Windows hosts to various storage products
• Log collection and analysis on storage products
• Performance analysis and addressing performance issues
• Excellent customer facing and communication skills
• Fluency in English - both verbal and written

Willingness to work during alternative time zone shift.