Job Overview
Job description
- Location:
- Germany
- Work arrangement:
- On-site
Role Summary
Join our team of senior raters and make an important contribution to the creation of high-quality validation data that significantly influences the further development and quality assurance of leading search engines and AI technologies.
This flexible, remote role offers you the opportunity to use your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.
tasks
In this position, you will analyze and evaluate search results and AI-generated answers. With your ratings and feedback, you help continually improve the performance of AI models and the quality of search results.
Your work will ensure high quality standards and the accuracy that our customers trust. You will work on various assessment tasks, analyze content with great care, conduct research to make informed decisions, and identify ambiguities in guidelines and possible inconsistencies in tasks.
Additionally, you will participate in training and calibration sessions and provide feedback to continually develop and improve assessment processes and policies.
Responsibilities
- Evaluating search results and AI-generated content in terms of quality, relevance, accuracy and usefulness.
- Conduct online research to verify information and make informed decisions on reviews.
- Consistent application of the assessment guidelines while maintaining high quality standards.
- Document special cases, policy gaps, and task-related issues.
- Produce clear written justifications and feedback on assessments where required.
- Participate in training, calibration sessions and regular quality reviews.
- Meeting productivity requirements while maintaining consistently high quality of work.
Benefits
- Earn extra
- Income access to our
- Community Welfare Initiative
- Remote work & location independence
- Be your own boss
- Flexible working hours that fit your lifestyle Be part of an online community
- Role:
- Quality Assurance Rater - German (DE)
- Job Type:
- Full Time
Company profile
TELUS Digital
telusdigital.comTELUS Digital designs, builds and delivers customer experience and digital solutions for global brands, using AI-fueled technology and forward-deployed engineers to help clients grow revenue and operate more efficiently. Its services cover audience outreach, digital experiences, AI-powered customer care, trust and safety, and data-driven engagement. Based in Vancouver, the company serves over 600 clients, and its 80,000+ team members work in 50+ customer experience languages and 500+ data annotation languages and dialects.
- Headquarters
- Vancouver, British Columbia, Canada
- Founded
- 2005
- Funding Stage
- Public
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