Publisher Partner Manager, Learning & Lifestyle - TikTok Operations (Los Angeles)

Role Summary

We are looking for a Publisher Partner Manager to manage and grow a portfolio of strategic publisher accounts across key content verticals.

You will serve as the primary point of contact for your publisher portfolio, owning partner relationships end-to-end and helping publishers develop effective content strategies, grow their audiences, increase platform engagement, and deepen their partnership with TikTok.

This role combines strategic account management, publisher development, content strategy, and cross-functional execution. You will work closely with publishers to understand their business priorities, editorial strategies, audience development goals; identify growth opportunities; drive adoption of platform products and programs; and translate TikTok's strategic priorities into actionable plans for publisher partners.

The ideal candidate has experience managing publishers, media organizations, or strategic content partners and understands the evolving digital media ecosystem, publisher business models, audience development strategies, and content distribution across digital platforms.

Responsibilities

The Emerging Verticals team builds and scales programs that grow high-quality content supply across TikTok's content categories in North America. Our work sits at the intersection of platform strategy, content growth, and product adoption-helping creators and publishers expand their presence, build sustainable content strategies, reach new audiences, and grow their impact on TikTok.

• Manage and grow a portfolio of strategic publisher accounts, serving as the primary point of contact and trusted strategic advisor.
• Own publisher relationships end-to-end, including partner identification, onboarding, account planning, performance reviews, growth strategy, and long-term engagement.
• Develop publisher-specific growth strategies that help partners increase high-quality content supply, grow audiences, improve engagement, and expand their presence on TikTok.
• Understand publishers' business models, editorial strategies, content operations, organizational structures, and strategic priorities to identify opportunities for deeper platform collaboration.
• Conduct regular business reviews and strategic planning sessions with publisher partners to evaluate performance, align on priorities, and develop joint growth plans.
• Drive adoption of TikTok products, programs, and strategic initiatives across publisher accounts.
• Analyze publisher performance, content trends, and audience insights to identify growth opportunities, performance gaps, and actionable recommendations.
• Identify, develop, and scale high-potential publisher accounts that can serve as showcases for high-quality content and best practices within their respective content categories.
• Build relationships with key stakeholders across publisher organizations, including editorial, audience development, social media, content strategy, partnerships, and executive leadership teams.
• Partner cross-functionally with Product, Creator Operations, Marketing, Comms, and other internal teams to represent publisher needs and execute strategic initiatives.
• Gather structured publisher feedback and industry insights to inform product development, platform strategy, and operational priorities.
• Develop scalable publisher management frameworks, playbooks, and best practices that improve account management efficiency and publisher outcomes.
• Monitor trends across digital media, publishing, social platforms, and the broader content ecosystem to identify emerging opportunities and potential strategic partnerships.

Requirements

• 5+ years of experience in publisher partnerships, partner management, strategic account management, business development, digital media, content partnerships, or related fields.
• Demonstrated experience managing publishers, media organizations, strategic content partners, or enterprise accounts.
• Strong understanding of the digital media ecosystem, publisher business models, editorial operations, audience development, and content distribution strategies.
• Proven ability to develop account strategies, identify growth opportunities, and drive measurable partner outcomes.
• Experience using data and performance insights to develop actionable recommendations and influence partner strategies.
• Strong communication, relationship management, negotiation, and stakeholder management skills.
• Ability to manage complex partner relationships and operate effectively in a fast-paced, cross-functional, and evolving environment.

Preferred Qualifications

• Experience working directly with publishers, media companies, digital-native media organizations, or content platforms.
• Existing relationships within the North American publisher and digital media ecosystem.
• Experience developing joint business plans, conducting strategic business reviews, and managing senior external stakeholders.
• Understanding of publisher monetization models, content distribution strategies, audience growth, and platform partnerships.
• Experience collaborating with Product, Marketing, Comms, and Operations teams to launch and scale partner initiatives.

Job Information

[For Pay Transparency] Compensation Description (annually)

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.

Additional Information

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.