Product Solutions and Operations Graduate (Commerce Ads) - 2027 Start

Product Solutions and Operations Graduate (Commerce Ads) - 2027 Start at TikTok in Seattle, WA.

Responsibilities

The Global Product Solutions & Operations (PSO) team is the strategic bridge between TikTok's advertising partners and our Product teams. Our mission is to ensure that the world's largest Marketplace businesses-from global e-commerce giants to hyper-growth disruptors-are empowered to turn discovery into measurable results through our commerce solutions.

• We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
• Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Support go-to-market initiatives for the Marketplace business by helping with research, analysis, planning, and execution of programs that drive adoption of Smart+ Catalog Ads.
• Help Marketplace partners adopt the unified Asset Manager by supporting onboarding, identifying common challenges, and helping partners get more value from their product catalogs and creative assets.
• Gather customer and sales team feedback to help Product and Engineering teams understand Marketplace needs, including SKU management, APIs, signal quality, and measurement.
• Partner with regional and cross-functional teams across the Americas, Europe, and APAC to support global Marketplace initiatives and share learnings across markets.
• Analyze campaign and Marketplace performance data to identify trends, opportunities, and areas where advertisers may be able to improve performance through better signals, creative, or measurement.

Requirements

• Individuals who are completing or have recently completed a Bachelors degree in computer science or a related discipline.
• Academic background in computer science or related fields, with technical experience or project work preferred;
• Strong logical thinking and data analysis skills, with the ability to break down, analyze, and solve complex problems;
• Strong organizational, planning, communication, and execution skills; self-motivated and responsible, able to drive projects independently with reliability and simplicity;
• A heavy user of internet products, curious and passionate about product design and user experience; prior product-related internship or project experience is a plus

Job Information

[For Pay Transparency] Compensation Description (annually)

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.

Additional Information

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.