Product Operations Project Intern (System & Quality) - 2026 Start (BS/MS)

Product Operations Project Intern (System & Quality) - 2026 Start (BS/MS) at TikTok in Singapore.

Responsibilities

As part of the monetization product organization, monetization security designs business models, processes and backend product support for monetization needs. The work we do ensures that monetized content is safe for TikTok users, even as the business accelerates its monetization efforts.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

• Conduct root cause analysis (RCA) on auto-moderation decisions and follow through on machine model optimization actions with relevant stakeholder teams
• Attend to escalations from Operational teams, identifying root model issues and following through on issue resolutions and model optimization
• Track and report key business quality metrics, analyze data to identify issues, and propose solutions
• Implement new quality measurement workflows, working closely with Operations, Products and Data teams in the smooth roll-out and operationalization of metric

Requirements

Minimum Qualification(s)

• Currently pursuing an Undergraduate/Master in Computer Science, Business Analytics or a related discipline.
• Strong communicator in English, both in writing and speaking.
• Strong in data analysis and good sensitivity to numbers and statistics.
• Good at looking for solutions to problems, with a growth mindset and an avid learner.
• Strong in project management

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.