Product Operation Graduate (TikTok Local Services) - 2027 Start

Product Operation Graduate (TikTok Local Services) - 2027 Start at TikTok in Singapore.

Responsibilities

Team Introduction

TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.

With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.

• We are looking for talented individuals to join our team in 2027. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at our company.
• Successful candidates must be able to commit to an onboarding date by end of year 2027. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Support product operations for TikTok Local Services across global markets, with a focus on improving product experience and business outcomes.
• Serve as a key connector between operation and product teams, translating user, merchant, and creator pain points into actionable product insights.
• Work closely with Product, Engineering, Design, Data, and Business teams to identify opportunities, shape solutions, and drive implementation.
• Analyse business goals, user behavior, and conversion performance to uncover key issues and inform product decisions.
• Support end-to-end product launches, including planning, stakeholder coordination, execution tracking, and post-launch review.

Requirements

• Strong analytical and logical thinking skills, with the ability to use data to diagnose issues, validate hypotheses, and evaluate results.
• Strong communication and collaboration skills. Self-driven, responsible, and able to take ownership in a fast-paced environment.

Preferred Qualifications

• Prior internship or project experience in product operations, business operations, user growth, content operations, or related areas.
• Familiarity with local services, e-commerce, creators, merchants, or marketplace products.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy
• If you have any questions, please reach out to us at apdac-earlycareers@bytedance.com

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.