Product Manager VOIX (m/f) on permanent contract in Paris

Role Summary

We are recruiting a Voice Product Manager (M/F) responsible for managing and developing Voice offers (fixed and mobile), their end-to-end integration into the platform, and their marketing in close collaboration with the technical, marketing and sales teams.

Responsibilities

Specific to the Voice scope

• Manage one or more products in the Voice family (fixed and mobile), including the evolution of existing offers and the creation of new services.
• Ensure the complete integration of Voix products into Sophia, from the order process to provisioning, billing and support.
• Work in close collaboration with R&D and technical teams (SE) on all developments of Voice services and functionalities.
• Contribute strongly to push to market, ensuring that each product development is accompanied by a structured and adoption-oriented launch plan.

Requirements

Missions of the Product Manager

• Participate in the definition of the Product roadmap.
• Define the content of marketing documents and Product communications.
• Monitor product developments with R&D, development teams or external contacts.
• Make recommendations on ergonomics and functionalities to develop or validate.
• Monitor suppliers and external service providers linked to its portfolio.
• Be guarantor of the P&L on its service portfolio (prices, margins, costs).
• Ensure the proper implementation of processes, from ordering to invoicing.
• Ensure the consistency and updating of contractual elements linked to offers.
• Coordinate and propose marketing actions to promote your product.
• Act as a referent on your product: train sales teams, produce training materials, intervene with customers and partners.
• Carry out market and competitive intelligence.
• Proven experience (3-6 years of experience in the position) as a Product Manager, ideally in telecoms, VoIP or mobile offers.
• Good knowledge of Voice environments: UCaaS, Mobile, SIP trunking, dialing, telephone micro-services.
• Experience in integrating products into a platform or marketplace (ideally Sophia or equivalent).
• Strong Go-to-Market / Push to Market appetite: ability to structure effective product launches, support sales teams and encourage adoption. • Analytical mind, rigor and sense of operational management.
• Comfort in cross-functional coordination with technical, marketing, sales and support teams.

Benefits

Internal reference: C2

About the Company

Why Sewan?

Well-being at the heart of our concerns

For more than 5 years, Sewan has been labeled Happy At Work! In 2022, we obtained a rating of 4.4/5 from our teams in France and internationally and a recommendation rate of 89.2%.

Every day we work to make Sewan ers feel good.

Our gender equality index is 86/100.

A strong CSR policy: “Ecovadis” silver medal for our CSR performance

For example, at Sewan we are developing skills sponsorship. 1 day per year is offered to each employee to contribute to meeting major social and environmental challenges.

We are setting up CSR trophies so that our Sewan ers are actors in our CSR policy!

Profit sharing

Which has accompanied the great growth of Sewan for several years.

Teleworking

2 days of teleworking governed by a Charter

A salary but much more!

9 to 12 RTT per year, Mutual insurance covered at 75%, Restaurant vouchers worth €11 (50% covered by Sewan), sustainable mobility package up to €500/year, Gift vouchers of +€150, Time Savings Account available, company crèches… and much more :)

Internal mobility

Each year, 30% of employees progress internally. Career development is part of Sewan's philosophy.

An agreement and a mobility charter support the experience of employees throughout their lives at Sewan.

The Sewan spirit

At Sewan, we are committed to ensuring inclusive recruitment processes and advocating for the hiring and promotion of every candidate ethically and fairly.

We strictly prohibit discrimination against any applicant for employment because of their gender identity or expression, sexual orientation, socio-economic and/or multicultural background, health, age, religion or any other characteristic protected by law.

We are proud to guarantee equal opportunities for all our candidates.

Our commitments to inclusion

• Raising awareness among Sewan teams through conferences and thematic training.
• Individualization of the integration process and close monitoring by the internal Disability Mission.
• Confidential listening and personalized support:

At Sewan, we make it a point of honor to support each employee in their professional journey, particularly people with disabilities.

Our disability representative is at your disposal to answer all your questions in complete confidentiality. Its role: to guarantee support adapted to your needs, facilitate your integration within our teams and ensure compliance with our commitments to inclusion.

Commitment to disability

At Sewan, we are convinced that diversity is an asset and we are committed to promoting the inclusion of people with disabilities. If you benefit from the Recognition of the Quality of Disabled Worker (RQTH) and you need specific accommodations as part of your recruitment process, do not hesitate to contact us at the following address before starting the recruitment process: .

Encouragement to apply

Sewan wants to give a chance to people from all backgrounds. We understand that not everyone will meet all of the expected qualifications on day one, and that's normal. If you are attracted to the tech and telecommunications sector and would like to develop your skills, we strongly encourage you to apply.

Additional Information

We want your recruitment experience at Sewan to be smooth and pleasant. Here are the key steps of the process:

Telephone prequalification.

Two job interviews: one with the recruitment team and one with your future manager.

A technical test (only for certain technical positions).

Systematic telephone feedback.

Internal reference: C2

Sewan is a major player in telecom and cloud innovation for businesses. Through our white label model, over a million users benefit from reliable communication, connectivity and hosting services. In 2025, we generated more than 188 million euros in turnover.

Our success is largely based on Sophia, our internal SaaS used daily by several thousand users to order, configure and bill all of our solutions.

Present in France, Spain, Belgium and the Netherlands, we operate in a dynamic and competitive market. After five years of completely overhauling Sophia with a flexible architecture, we are entering a new phase: evolving our existing products and creating new ones to support the ongoing transformation of our sector.