Product Design Lead @ Big Human

Role Summary

Big Human is looking for a Product Design Lead with 10+ years of product design experience at an agency, studio, or client-side organization

This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials.

You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s

You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences

Agency experience is required

Work Authorization

For US applicants: US citizens or Green Card Holders only

For Canadian applicants: Canadian citizens based on the East Coast & working EST timezone are welcome to apply

Responsibilities

Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA

• Plan and facilitate design workshops, client reviews, user research, and user testing sessions
• Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed
• Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices
• Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction
• Articulate and defend design decisions clearly to clients and internal stakeholders
• Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment

Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency

Requirements

• 10+ years of product design experience, with agency experience required
• A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy
• Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context
• Experience designing mobile apps, web products, and marketing websites
• Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders
• Expert-level Figma proficiency and working knowledge of Adobe Creative Suite
• Comfortable in a fast-paced environment with tight deadlines and a willingness to ask questions in times of uncertainty

Nice to Have

• Branding or art direction experience
• Illustration or craft-making experience
• Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.)
• Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools
• Curiosity about internet culture, design trends, and emerging technology
• Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms)

Salary: $150,000

Benefits

• Medical: Up to $950/month company contribution (~$11,400/year)
• Dental: 100% of premiums covered (~$700/year)
• Vision: 100% of premiums covered (~$100/year)
• 401(k) with 3% salary match
• Home internet reimbursement: $900/year
• Home office upgrade stipend: $960/year
• Shared experience fund: $960/year
• Coworking stipend: $960/year
• Education stipend: $1,500/year
• 10–16 weeks parental leave
• 14 paid holidays + generous vacation time
• Summer Fridays
• Donation matching
• Yearly team retreat + quarterly coworking events
• Details
• Location: Technically Remote (work timezone: EST hours), but may require client visits on the East Coast

About the Company

About Big Human

Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences

Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle

Fully remote team with regular company retreats and quarterly coworking events

Values: supportive, grounded, passionate, forward-thinking, and accountable