Principal Channel Account Manager

Role Summary

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

PTC is looking for talented, enthusiastic, and career-minded individuals to join our sales organization in Italy. Our current customer base includes a growing number of companies in a range of industries. We are looking for motivated sales professionals to work in these market segments which would include any manufacturer/end users looking to embrace Industry 4.0 and/or looking to empower Digital Transformation Strategy. Many of the world’s largest manufacturing companies are entering this fast-paced tech space to create new revenue streams and offer greater visibility to how their specific products “live” in the real world. The sales team will require the skillset to translate the PTC value proposition into real-world business value.

Responsibilities

Understanding and addressing the customer’s challenges approaching digital initiatives

Starting from a selected list of prospect accounts and customers, you will propose and sell the award-winning PTC portfolio technologies (Windchill, Creo, Codebeamer, Vuforia, ThingWorx) in established industries (Discrete and Process MFG) working closely together with Channel Sales Representatives and Partner Sales Director

Drive and manage the entire sales cycle – from identifying the right business initiatives and building a competitive value proposition to negotiating and closing the deal

• Build high level executive/SVP relationship sales long term partnership
• Significantly extend the existing strategic relationship, by expanding current engagements as well as winning new business divisions
• Investigate and understand the internal business processes of potential clients
• Dealing with Partner Ecosystem (Resellers and System Integrators)
• Performing sales calls at customer site to find new opportunities
• Dealing with Internal Ecosystem (Matrix Organization – Channel, Sales Product Specialist, Technical community, and Customer Success Organization)
• Competent in the ability to forecast and assess revenue opportunities

Requirements

Preferred Skills and Knowledge

• Proven ability to plan and execute effectively to meet business objectives
• Excellent sales acumen and a disciplined hunter attitude
• Strong resiliency with self-motivation and integrity
• CAD, PLM, ALM, AR, IoT and ERP solutions knowledge is a plus
• Excellent written & oral communication & listening skills in English and Italian

Bachelor’s Degree or equivalent

• At least 5 years of experience in sales or sales-related roles in Discrete and Process MFG industries
• Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
• If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
• We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

About the Company

ABOUT PTC ’S CUSTOMER SUCCESS SEGMENT HUBS

PTC ’s Customer Success (CS) Segment Hubs are specialized global teams of domain experts dedicated to accelerating customer outcomes and ensuring exceptional experiences throughout the entire lifecycle. Acting as a “best-practice engine,” each Segment Hub drives innovation and continuous improvement by developing and scaling cutting-edge best practices and partnering closely with PTC ’s product segments to align go-to-market strategies with real-world customer needs. These Hubs have a cross-functional makeup (combining Solutions Consulting, Professional Services, and Customer Success Management roles) and split their focus between strategic initiatives and hands-on field work – driving development of playbooks, methodologies, and training on one side, while on the other engaging directly with field teams as subject-matter experts to support key sales opportunities, implementations, and adoption programs. They also serve as the voice of the field, feeding insights from customer engagements back into PTC ’s product and service roadmaps to drive continuous improvement. Within this framework, the PLM Segment Hub – focused on PTC ’s Product Lifecycle Management domain – leads the charge in championing PLM best practices globally.