Principal Associate, Art Director

Role Summary

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Principal Associate, Art Director

Capital One Tech Hub in CDMX is looking for a junior Art Director (Principal Associate) to bring our brand to life across different audiences, products, channels and types of communication.

Yep, we're a Fortune 100 finance company-credit cards, banking products & services, and best-in-class technology. But our brand is personable, fun and engaging as we aim to help customers feel at ease on their financial journey.

If you're a champion of strategic ideas with exceptional design chops and a customer-focused marketing background, we'd love to hear from you.

Responsibilities

• Design. No surprise there, right?
• Design creative for a range of print and digital channels, including email, web, direct mail, display, social media and internal Comms.
• Brainstorm big concepts one day and tackle detail-oriented projects the next.
• Collaborate with a lot of smart people.
• Work with your team-copywriters, creative directors, brand and marketing strategists.
• Work with your partners-internal marketing and line-of-business.
• Create marketing that cuts through the noise.
• Use strategy to inform your creative decisions.
• Understand the importance of integrated thinking across channels, products and audiences, while staying true to the brand.
• Learn from consumer insights and let them influence your work.
• Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
• Get stuff done. On time. Every time.
• Manage multiple deadlines on numerous projects happening at the same time.
• Deliver error-free work, using best practices with keen attention to detail.
• Listen to and incorporate feedback.
• Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
• Understand the goals of a project, take direction well, and ask questions when you need clarity.
• Present your work in a compelling way to create support across different audiences.

Requirements

You want to be an EVIDENCE-BASED MARKETER.

• Your curiosity is endless. There's always something else to learn.
• You're flexible and not afraid of change-in fact, you welcome the challenge.
• You share your point of view but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You're a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn't mandatory, it certainly seems to follow you.
• You care-about the work, yourself and your team.
• Bachelor's Degree in Graphic Design, Art, Communications, or a related field
• At least 2 years of design experience in a professional setting
• At least 3 years of experience using Adobe Creative Suite, including Illustrator, Photoshop, and InDesign
• At least 1 year of experience working with prototyping software, including Figma, Sketch, OR Adobe XD
• Submission of a link to a professional digital design portfolio

Preferred Qualifications

• Experience in UX/UI design or wireframing
• Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Advertising
• Experience in the technology services industry

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

About the Company

As the oldest and largest Line of Business at Capital One, US Card is the engine that powers our enterprise. Within US Card, the Customer Services & Strategy teams don't just maintain the status quo-we are actively rewriting the playbook for how a modern bank operates. We build technology-led, data-driven products acrossFraud, Recoveries, Collections, and Digital Servicingto deliver personalized, empathetic customer experiences at a massive scale.

Join the engine room of Capital One's customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible.

We currently have multiple high-impact roles and are seeking high-caliber Senior Associate Product Managersto join our team. By applying to this role, you will be considered for critical initiatives across our core ecosystems. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions.

As a Senior Associate PdM, you will own the translation of grand business vision into flawless technical execution. Depending on the role, your day-to-day will include:

About the Roles

Here are just a couple of examples of our open Product Management roles: