PL Account Executive.

Role Summary

Focus on maintenance contracts as the main source of sales. New customers with maintenance contract potential should represent the majority of business activities.

Sell planned repair services, components, modernization, training, specialized engineering services and new equipment to existing customers and develop new customers to meet established minimum sales targets.

Prepare or help in the preparation of intelligent service proposals seeking the best cost-benefit solution for the customer using established spreadsheets, guidelines and inputs from the service department.

Prepare and deliver presentations to customers to consolidate sales.

Maintain follow-up on all proposals sent until the final response to the case is obtained.

Maintain active networking with all service customers in your area of activity.

Maintain frequent contact with key customers to develop relationships. Plan and conduct contract review of all key customers annually.

Apply the theory of “Customer Relationship Management” in English “Customer Relationship Management” CRM with the support of the software provided by the company, recording 100% of its sales cases and activities.

Report sales made during the week, sales forecast for the current month and sales forecast for each of the next 3 months, through the CRM tool.

Monitor the service department's workload and ensure that all open time slots are filled with work sold, aiming for good productivity of the operational team.

Assist with problem account management activities as needed.

Assist in the process of renewing maintenance contracts for the assigned area to ensure that customer needs are met in a timely manner and that opportunities are not missed. Establish and maintain ongoing communications with the service department to address contract basis issues.

Present maintenance reports to customers within company guidelines outlined in the contract retention policy.

Ensure strict compliance with all Contract Retention policy requirements.

Present maintenance reports, with details of outstanding issues and services performed on the client.

Comply with policies, procedures and/or standards relating to the company, work processes, quality management system, environment, health, safety and labor legislation, as well as ensuring the organization, custody, security and confidentiality of the documentation under your responsibility and keeping the workplace clean and organized.

Carry out other related activities at the discretion of your immediate superior.

Requirements

• Technical High School or Industrial Learning (mechanics, mechatronics, electrical) or related areas or
• Bachelor's Degree in Administration, Technologist or Engineering.
• Intermediate English;
• Experience in the area;
• Skills in customer service/relationships and negotiation.
• Experience in sales of industrial maintenance services, renovation, modernization, etc.
• Experience with overhead cranes, hoists and/or gantries for lifting loads is desirable.
• Have a basic understanding of mechanical and electrical principles.
• Office Package: Excel, Word, Power Point, Outlook and Internet.
• Knowledge of integrated systems and CRM.
• Availability for travel (client visits)
• Have a valid driver's license.
• Have NRs 01 and 06.

Benefits

• Salary compatible with the market.
• Employee Assistance Program - Lifeworks (psychological guidance, social assistance, financial consultancy and legal advice).
• Medical assistance at no cost to the employee, just co-participation.
• Dental assistance.
• PLR.
• Life insurance.
• Food Voucher.
• On-site cafeteria or VR according to the function.
• We provide specialist training on high quality products, supply of all equipment and PPE, along with excellent company working practices and training program.

About the Company

At Konecranes, we believe that our customer satisfaction is directly linked to our team, which is always committed to providing services and lifting equipment that increase your productivity and your business. Everything we do, we do with passion and determination!

We believe that diversity drives business success and is the foundation for our growth. We welcome different backgrounds and abilities that enrich our community and foster a place where we ALL can be ourselves. This is what makes Konecranes a unique place to work.

We are looking for a PL Account Executive to be responsible for developing the market area and current customers for freight handling equipment service sales opportunities. The seller will be responsible for sales of maintenance and inspection contracts, planned repairs, modernizations, components, training, specialized engineering services, predictive maintenance and new equipment using the CRM tool.

What makes us special

We offer a stimulating and challenging position in a multicultural and global team.

We offer you an innovative and challenging work environment.

We offer the possibility to further develop your skills and apply them in different projects.

This vacancy is also aimed at women and people with disabilities (PWD). We value diversity and encourage applications from all profiles!

When you join Konecranes, you immediately notice a sense of commitment, camaraderie and many opportunities to develop professionally within our organization.

Konecranes is a world leader in the Lifting Businesses™ market, serving a wide range of customers, with 18,000 employees, spread across 50 countries. For more than 80 years, we have been dedicated to increasing the efficiency and performance of our customers across all types of industries. We believe that sustainable growth is the result of the performance of our entire team. Konecranes is committed to ensuring that all employees and candidates have equal opportunities, promoting the principle of non-discrimination and valuing diversity, thus aiming to promote an environment free from any form of discrimination.

#liftyourcareer #loveourteam #welcometokonecranes #beyouatkonecranes #iamkonecranes

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a wide range of customers across multiple industries. We consistently set the industry benchmark, from daily improvements to breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable path. That's why, with 16,000+ professionals in more than 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job candidates are treated fairly in an environment free from any form of discrimination.

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a wide range of customers across multiple industries. We consistently set the industry benchmark, from daily improvements to breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable path. That's why, with 16,000+ professionals in more than 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job candidates are treated fairly in an environment free from any form of discrimination.