People Relations Specialist - Logistics

People Relations Specialist - Logistics at H&M Group in Ajax, ON, Canada.

Responsibilities

As a People Relations Specialist in Logistics you will promote a fair, respectful, and inclusive workplace across Distribution Centres by managing employee relations, supporting engagement, and ensuring compliance with policies and company values

People Management & Team Development

• Support the full employee lifecycle by contributing to and coordinating key people processes, ensuring a consistent and positive experience aligned with company goals.
• Partner with DC Management team to provide guidance on people matters and organizational development.
• Drive employee engagement and foster a culture of inclusion and diversity through everyday HR processes and initiatives.
• Support managers build a safe, inclusive, and motivating work environment where team members feel seen, heard, and valued.
• Partner with managers to address workplace concerns early and encourage constructive dialogue and timely resolution.

Specialized Operations & Administration

• Support local change management activities and support the rollout of global and regional HR initiatives.
• Manage conflict resolution, grievances, and disciplinary procedures to ensure fair and timely execution.
• Support or lead union negotiations to foster positive labour relations.
• Participate in mediations and legal proceedings as required to support resolution.

Coordination & Stakeholder Management

Collaborate with Local, Regional, and Global HR teams to ensure an aligned and effective HR approach.

Performance Analysis & Decision Support

Maintain and report on HR metrics such as recruitment, turnover, and training completion to support data-driven decisions.

Compliance, Risk & Governance

• Ensure compliance with local labour laws, internal policies, and union agreements through accurate documentation and up-to-date knowledge.
• Coach and advice to leaders on policies, labour laws, and employee concerns.
• Ensure effective execution of employee relations processes to promote compliance and efficiency.
• Maintain employee relations documentation in line with GDPR requirements.

Health, Safety & Sustainability

Promote a healthy workplace culture in accordance with legal and ethical standards.

Requirements

We are looking for people with…

• Expert knowledge and understanding of local labour law and regulations with a solid understanding on how these are to be implemented and used in the local workplace.
• Profound knowledge in local logistics employee relations.
• Expertise in conflict resolution, disciplinary concepts processes and procedures and workplace investigations.
• Understanding of employee contracts, salary bandings, compensation and benefits for employees.
• Strong in communicating and adapting method based on circumstance using empathy and sensitivity when needed.

Solid knowledge in all processes across the employee lifecycle

• Solid functional understanding of DC operations and role requirements across functions considering interdependencies.
• Strong in coordination, prioritisation and organisational skills.
• Solid knowledge of all SuccessFactors functions.
• Strong understanding and driver of the People Strategy.

Benefits

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
• *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
• H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
• All your information will be kept confidential according to EEO guidelines.

About the Company

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

• We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Please note, this role is open due to an existing vacancy.