Partner/Vendor Sourcing Specialist - AI Data Service Operations

Partner/Vendor Sourcing Specialist - AI Data Service Operations at TikTok in Singapore.

Responsibilities

• The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
• What will I do?

As a Partner/Vendor Sourcing Specialist, you will be responsible for the end-to-end partner lifecycle, from identifying and evaluating new local and regional vendors to maintaining a comprehensive ledger of existing partnerships. You will leverage your market knowledge to advise internal stakeholders on the best allocation of products and services, matching them with each partner's strengths and operational maturity. Beyond onboarding, you will lead commercial negotiations to optimize pricing and service scopes, and foster long-term, high-performing relationships through regular reviews and continuous improvement initiatives.

• Identify, evaluate, and onboard local and regional BPO partners, leveraging market knowledge to assess capability, capacity, and service quality.
• Advise internal stakeholders on optimal allocation of in-house products and services based on each partners strengths, specialization, and operational maturity.
• Maintain an up-to-date ledger of existing partnerships, including capabilities, commercial terms, performance metrics, and contract status.
• Lead commercial discussions to optimize pricing structures, service scope, and value propositions while ensuring alignment with business objectives.
• Build and sustain strong partner relationships through regular performance reviews, strategic dialogue, and continuous improvement initiatives.

Requirements

• Bachelor's degree or above
• Proven experience in vendor management, BPO procurement, or strategic sourcing, ideally with a focus on local and regional markets.
• Demonstrated ability to evaluate partner capabilities, assess operational capacity, and negotiate complex commercial terms and pricing structures.
• Strong analytical and advisory skills to guide internal stakeholders on optimal service allocation and partner selection.
• Excellent relationship-building and communication skills, with experience leading performance reviews and strategic discussions.
• Familiarity with maintaining contract ledgers, tracking performance metrics, and driving continuous improvement programs.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.