Part Time Client Care Coordinator - Furry Fellas Pet Service

Role Summary

Furry Fellas is Hiring for a Part Time Client Care Coordinator

Work From Home: Must be located in RI, MA. Will consider FL.

Ideal candidate is able to excel in a busy fast paced remote office setting and has a quiet space to work without distractions.

Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator

Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead.

ideal candidate would be flexible to work day shifts, evening shifts as well as every other weekend

The hours range from 9-1pm/9-2pm, 1:30-6pm/2:30-6pm & 6-9pm/7-9pm

Every other Weekend Required (Sat/Sun).

Will require occasional holiday check-ins which includes splitting up all holidays including Christmas among all CCCs. Check ins are flexible and can be done anywhere with an internet / phone connection to monitor for client & staff emergencies.

Opportunity for growth into full time as well as advancement in the company for the right individual.

Responsibilities

• Scheduling reservations and arranging pet care coverage
• Answering clients & staff questions via email & phone
• Keeping client management system and cloud drive docs up to date at all times
• -Sending invoices
• Entering in credit / debit / PayPal payments
• -Keeping inbox up to date

Keeping things organized, detailed and up to date at all times.

Requirements

• At least 6mos-1 year prior experience working or volunteering with animals preferred
• Bachelor's Degree preferred / Associate will be considered
• STRONG verbal and written communication skills
• -Extremely reliable
• Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary
• -Ability to pick up things quickly
• -Cellphone (android or iPhone)
• -Up to date Laptop & high speed internet

A quiet place in your home where you can work without disruptions (home office).

• Android cell phone or iphone for logging into our phone system via App and texting manager
• Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator
• Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply*
• Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone
• Interested candidates should submit the Client Care Coordinator application via our Employment page on our website.
• $16+ per hour based on experience, flexibility and testing results.
• NOTE: Training rate is $15/hour. Once able to work on your own efficiently, rate increases gradually according to capabilities/performance.
• -Yearly pay increases
• Continuing Education & Certificate programs
• -Birthday/ Holiday & Referral Bonuses