Middleware Operations Engineer - Strasbourg

Role Summary

The opportunity to seize!

You are joining Sopra Steria, the Digital Platform Services entity and more particularly the Strasbourg agency made up of 50 employees. You will join a dynamic team operating in a stimulating environment, at the heart of issues of service continuity, performance and security of critical systems.

Depending on the missions entrusted to you, you will be required to intervene for our client in the Defense & Security sector, which is highly critical.

Throughout your career in the Group, you benefit from the support of your single manager, present at your side on the mission and committed to the development of your career.

At Sopra Steria, team spirit is an essential value: afterworks, breakfasts, sporting or e-sports challenges, technical communities... so many opportunities to share convivial moments.

Because quality of life at work is at the heart of our priorities, Sopra Steria is Great Place To Work certified.

Once you have one foot with us, it's up to you to choose where to put the second one.

#freeinmyjob

Your role and missions

Within the Cloud & Infrastructure teams, you are a key player in the operational operation and continuity of service of systems after they are put into production (Entry into Operations).

Your role is to guarantee the stability, security and performance of application platforms and middleware across all environments.

Operation and operational support

You ensure operational maintenance of systems in production and ensure their availability.

You provide level 2 support, analyzing and resolving incidents, problems and service requests in compliance with defined service levels.

You carry out corrective, adaptive, preventive and evolutionary maintenance activities, in compliance with technical, operational and safety standards.

You actively participate in post-incident reviews and root cause analyses, proposing continuous improvement actions.

Supervision, performance and reliability

You monitor the health and performance of systems via observability tools.

You react proactively to alerts and events.

You work closely with DevSecOps teams to improve automation, make deployments more reliable and optimize environments.

Change & Release Management

You participate in change management and production release activities.

You guarantee preparation for deployment, planning rollbacks and carrying out validation tests.

You contribute to rigorous configuration management and change control.

Collaboration and capitalization

You work closely with database administrators, architects and operations teams.

You maintain and enrich operational documentation, runbooks and the knowledge base.

You contribute to skills transfer and handover activities, in order to ensure the sustainability of the service.

• Technical scope
• You provide operational support for middleware and IS integration components, including in particular:
• Management platforms and API gateways;
• Messaging systems, event streaming and message-oriented middleware;
• Data transformation and mapping tools;
• Identity and access management solutions (OAuth2, OIDC, SAML, etc.);
• Web infrastructures, application servers and content management platforms;

Mobile application compilation and deployment chains.

You are comfortable with

• Linux/Unix environments;
• Containerization platforms and observability stacks;
• CI/CD pipelines and configuration management tools;

Middleware, API, integration and IAM technologies.

You have a good understanding of security issues, system hardening and vulnerability management.

Your English is operational.

You are autonomous, rigorous, with an excellent sense of analysis and good interpersonal skills.

ITIL, Linux or container certifications are a plus.

💡 Do you want to progress on ambitious missions, in a multicultural and international environment, combining technical expertise and strong operational challenges?

So join a company with a strong entrepreneurial spirit and participate in a sustainable transformation within a large international group.

Requirements

• You have a minimum of 3 years of experience in IT operations or application/system support, including at least 2 years in level 2 support on critical systems.
• You have a Bac+5 degree (engineering school or equivalent).
• You operate in structured environments and master ITIL processes (incident, problem, change, production, event, knowledge).

Benefits

• A teleworking agreement to telework up to 2 days per week depending on your missions.
• An interesting benefits package: mutual insurance, a CSE, restaurant vouchers, an agreement
• profit-sharing, vacation bonuses and co-optation.
• Multiple career opportunities: more than 30 job families, so many pathways to imagine together.
• Hundreds of training courses to develop your skills and evolve within the Group
• Independent training platforms to prepare for your certifications and support your personal development
• The possibility of getting involved with our foundation or our partner “Friday”.
• The opportunity to join the Tech'Me UP collective (training, conferences, monitoring, and much more...).
• An inclusive and committed employer, our company works every day to fight against all forms of discrimination and promote a respectful working environment. This is why, committed to diversity and diversity, we encourage all applications and all profiles.
• https: //www.soprasteria.fr/nous-connaitre/nos-engagements

About the Company

Sopra Steria, a major player in Tech in Europe, with 51,000 employees in nearly 30 countries, is recognized for its consulting, services and digital solutions activities. It helps its clients carry out their digital transformation and obtain concrete and lasting benefits. The Group provides a global response to the competitiveness challenges of large companies and organizations, by combining in-depth knowledge of sectors of activity and technologies with a collaborative approach. Sopra Steria places people at the heart of its action and is committed to its clients to make the most of digital technology to build a positive future. In 2025, the Group achieved a turnover of 5.6 billion euros.

The world is how we shape it

For more information, find us at www.soprasteria.com/fr

Sopra Steria Infrastructure & Security Services is the Sopra Steria subsidiary dedicated to infrastructure, cloud and cybersecurity activities. She is a key player in Sopra Steria's end-to-end. With its 3,000 employees, Sopra Steria I2S stands out for the flexibility of its delivery model which combines customer proximity from our 8 agencies and the advanced industrial capabilities of our off-shore service centers.