Methodology Product Operations Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

Methodology Product Operations Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS) at TikTok in Los Angeles, CA.

Responsibilities

Team Introduction

The e-commerce industry has grown tremendously recently, becoming a hotly contested space among leading Internet companies. Its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our campaign team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Step into a dynamic role with the US operation team, where you'll play a vital part in executing varies campaigns for some of the most iconic brands. Be at the forefront of innovation, contributing to cutting-edge campaigns and driving forward the yearly strategic modules that define success. In this role, you'll help power the future of e-commerce, supporting high-impact initiatives that connect brands with consumers in meaningful ways. Join us as we shape the future of e-commerce here at TikTok Shop!

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.

1. Localize seller operations content. Adapt seller operations methodologies, research insights, and best practices into content that resonates with US sellers - clear, actionable, and tailored to the local market.
2. Build seller enablement materials. Help produce methodology and brand assets, including training programs, playbooks, case studies, and educational content that support merchants across different growth stages.
3. Partner with Product on data products. Track requirements for seller analytics products (brand insights, business diagnostics, etc.); own the rollout of new features to US sellers, gather feedback, and translate it into actionable product requirements.
4. Engage and grow the sellers community. Build direct touch points with sellers through communities and 1:1 deep dives with key sellers; cultivate seed users and amplify the impact of our products.

Requirements

• Currently pursuing an Undergraduate/Master in Business, or related majors
• Independent and self-motivated, with good end-to-end ownership of projects. Open to taking on new and ambiguous projects and eager to learn skills across a variety of marketing specialties

Preferred Qualifications

• Proven skills of self-motivation, and a goal-oriented mindset; clear and logical thinker and communicator; comfortable working with data; proficient with AI productivity products.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.