Medical General VA

Role Summary

We are looking for a General Virtual Assistant who will play a vital role in ensuring the seamless operation of our medical practice by performing a range of administrative, operational, and clerical tasks. The ideal candidate should have excellent organizational and communication skills, the ability to work independently, and a proactive approach to problem-solving.

You are required to have experience in fulfilling various administrative tasks including documenting the review-of-systems and physical examination, documenting the history of the patient's present illness, and the likes. A strong Internet connection is required along with experience using communication tools like Zoom, Google Chat, etc.

Responsibilities

Medical VA Responsibilities

Manage and organize calendars, appointments, and meetings.

• Schedule patient appointments and handle follow-up reminders (Phone)
• Coordinate with staff for meetings and prepare agendas.
• Respond to patient inquiries via email or chat in a professional and timely manner.
• Confirm appointments and provide necessary instructions to patients.
• Update and maintain patient records in the practice management system.
• Organize and digitize medical and administrative documents.
• Assist in creating reports for practice performance, billing, and patient statistics.
• Identify inefficiencies and propose solutions for smoother operations.
• Provide administrative support for workflow documentation and SOP updates.
• Perform online research as needed for medical or operational needs.
• Prior Authorization and Eligibility
• Handle ad hoc administrative tasks to support the team.

You will get the following offer

• Full Time: 40 Hours a week/ 8 Hours a day
• Paid Training Hours
• Weekend Off
• Weekly Payout
• Health Card after 6 months

Requirements

Medical VA Requirements

• Experience in the healthcare industry or medical private practice.
• Knowledge of HIPAA compliance and data privacy standards.
• Familiarity with electronic medical record (EMR) systems.
• Knowledgeable in medical terminology
• Experience working with a physician is a plus
• Strong verbal and written communication.
• Strong organizational and time management skills.
• Significant experience with current technologies, like Google drive, zoom, Canva and cloud services
• Good practical experience with word-processing software and scribe tools.
• More than 1 year of experience in team handling remotely. Team Leader or supervisory level is welcome to apply
• This is a part-time job ( US time) but will eventually become full-time.