Marketplace Onboarding Intern

Role Summary

Takealot Group, South Africa’s leading online Retail /Delivery organization, is looking for a highly talented Marketplace Onboarding Intern to join our Takealot.com team in Cape Town .

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4.5 million happy shoppers shop online. Show them what you can do.
• Learn: We work with the best of the best, and then some. Work alongside industry leaders and upskill yourself in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance.

Attributes required

• Self-Motivated & Proactive
• Curious & Eager to Learn
• Professional & Reliable
• Adaptable & Team-Oriented

High Level

At the Takealot Group, our Internship Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Internship program will prepare you for a career in a large-scale and fast-paced environment.

Every selected Intern gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.

You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.

Responsibilities

• Assist with daily onboarding and vetting of marketplace leads.
• Manage Zendesk tickets and respond to seller enquiries within SLA timelines.
• Support Salesforce task management and escalate stalled items when necessary.
• Conduct research and assist with process improvement initiatives.
• Maintain accurate data and provide operational support to the Onboarding Coordinator.

This is an 18-month contract.

Requirements

• N6 Certificate in Business Administration
• N6 Certificate in Business Management
• Diploma in Marketing Management
• Diploma in Business Management

The skills we need

• Communication Skills
• Attention to Detail
• Analytical & Problem-Solving Skills
• Organizational & Time Management Skills

Benefits

The Environment

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Mentorship Program: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).
• Like what you see?
• If you meet the above, you are an Extraordinary Mind. Apply today!!
• Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.