Localization Operations Intern (TikTok Shop) - 2027 Start

Localization Operations Intern (TikTok Shop) - 2027 Start at TikTok in Singapore.

Responsibilities

Team Introduction

Our TikTok Shop Localization team is the bridge that connects our global e-commerce products with users around the world. We ensure that every piece of content feels engaging, and culturally relevant. As a team, we operate at the intersection of linguistic excellence (driven by our Language Managers) and operational efficiency (driven by our Localization Program Managers).

• We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
• Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
• Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
• Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
• Asset Management: Assist in cleaning, formatting, and updating core linguistic assets, including Translation Memories (TMs), Glossaries, and Style Guides.
• Query Management: Help triage, track, and route linguistic queries from external translation vendors and internal stakeholders to the appropriate Language Managers.
• Quality Assurance (QA) Support: Assist in preparing Language Quality Assurance (LQA) tasks, compiling LQA scorecards, and formatting feedback reports for our vendors.
• Research: Conduct ad-hoc cultural or linguistic research to support LMs in defining terminology for new e-commerce features.
• Project Coordination: Assist LPMs with project setup, file preparation, and translation task handoffs.
• Tracking & Reporting: Monitor project statuses, flag potential delays, and help maintain localization schedules.
• Cross-functional Support: Act as a point of contact for basic localization requests from cross-functional teams, ensuring they provide the correct context and files before kicking off projects.
• Workflow Optimization: Collaborate with LPMs to identify bottlenecks, iterate on processes and boost overall operational efficiency.

Requirements

• Education: Currently pursuing a Bachelor's or Master's degree in Translation, Localization, Linguistics, Communications, Business Operations, or a related field.
• Tech-Savvy: Comfortable learning new software or AI skills quickly.
• Analytical & Organized: Ability to multitask and prioritize in a fast-paced environment.
• Proactive Communicator: You aren't afraid to ask questions, propose process improvements, and collaborate with team members across different time zones and different cultural backgrounds.

Preferred Qualifications

• Tech-Savvy: Familiarity with Translation Management Systems (TMS) or CAT tools is a strong plus, but not required.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.